Lead Site Reliability Engineer

JPMorganChase•Houston, TX

About The Position

As a Lead Site Reliability Engineer at JPMorgan Chase within Commercial & Investment Banking's Reconciliation team, you will help improve, develop, and deliver secure, stable, and scalable technology products. The role applies technical expertise and problem-solving methods to challenges across technologies and applications, while supporting the firm's growth with ongoing guidance, tools, and solutions. You will implement and maintain highly available, scalable, self-healing systems; establish monitoring, metrics, and logging on AWS; and enhance infrastructure automation using infrastructure as code. You will automate operational processes, security controls, governance, and compliance validation. You will also champion site reliability practices, collaborate on observability and reliability designs for complex systems, build expertise in assigned applications and platforms, and evolve and debug critical components.

Requirements

  • Formal training or certification in software engineering concepts.
  • At least 5 years of applied experience.
  • At least 10 years of overall experience.
  • Experience with automation tools such as Terraform or AWS CloudFormation.
  • Proficiency in a scripting language such as Python, Bash, or PowerShell.
  • Proficiency with DevOps practices and CI/CD pipelines.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to independently address design and functionality problems with little to no oversight.
  • Practical cloud-native experience.

Nice To Haves

  • Experience in AWS.

Responsibilities

  • Implement highly available, scalable, and self-healing systems.
  • Define and deploy monitoring, metrics, and logging systems on AWS.
  • Implement and enhance infrastructure automation using infrastructure as code and Terraform.
  • Design, manage, and maintain tools to automate operational processes.
  • Automate security controls, governance processes, and compliance validation.
  • Demonstrate site reliability principles and practices and champion their adoption throughout the team.
  • Collaborate on observability and reliability designs for complex systems that are robust and stable and avoid additional toil or technical debt.
  • Develop expertise in assigned applications and platforms, including their interdependencies and limitations.
  • Evolve and debug critical application and platform components.
  • Provide ongoing guidance, tools, and solutions to support the firm's growth.
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