Lead Site Reliability Engineer

JPMorgan Chase & Co.•Houston, TX

About The Position

As a Lead Site Reliability Engineer at JPMorgan Chase within the Commercial & Investment Banking Reconciliation team, you will help improve, develop, and deliver technology products in a secure, stable, and scalable manner. The role applies technical expertise and problem-solving to challenges across technologies and applications. You will build and maintain reliable systems and operational capabilities, including AWS monitoring, metrics, logging, and infrastructure automation using infrastructure as code. You will champion site reliability practices, contribute to observability and reliability designs for complex systems, develop expertise in the applications and platforms in your remit, and provide tools and guidance to support the firm’s growth.

Requirements

  • Formal training or certification in software engineering concepts and at least 5 years of applied experience.
  • At least 10 years of overall experience.
  • Experience with automation tools such as Terraform or AWS CloudFormation.
  • Proficiency in scripting languages such as Python, Bash, or PowerShell.
  • Proficiency with DevOps practices and CI/CD pipelines.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to address design and functionality problems independently with little to no oversight.
  • Practical cloud-native experience.

Nice To Haves

  • Experience in AWS.

Responsibilities

  • Implement systems that are highly available, scalable, and self-healing.
  • Define and deploy monitoring, metrics, and logging systems on AWS, and implement or enhance infrastructure automation using Terraform.
  • Design, manage, and maintain tools to automate operational processes.
  • Automate security controls, governance processes, and compliance validation.
  • Demonstrate site reliability principles and practices and champion their adoption throughout the team.
  • Collaborate on observability and reliability designs for complex systems that are robust and stable and do not add toil or technical debt.
  • Develop expertise in assigned applications and platforms, including their interdependencies and limitations.
  • Evolve and debug critical components of applications and platforms.
  • Provide ongoing guidance, tools, and solutions to support the firm’s growth.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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