Lead Shipping & Receiving Clerk

FreeFlight Systems•Waco, TX

About The Position

The Lead Shipping & Receiving Clerk is a hands-on working lead in the Logistics department. The role performs shipping and receiving duties while directing daily team operations, assigning tasks, and training new and current employees so work is completed correctly, efficiently, and on time. The clerk also backs up the Logistics Manager, including covering inventory cycle counts and order-tracking meetings when the manager is absent. The position handles inventory counts, job-order preparation and kitting, material receipt and verification, returns, order staging, and domestic and international shipping. It also tracks sales and job orders, processes international shipment documentation through the U.S. Customs and Border Protection website, handles special customer order requirements and vendor rework returns, and records miscellaneous product issues and receipts in company systems. The role requires a high school diploma or GED, fluent English, at least two years of shipping and receiving experience, computer proficiency, and strong communication, attention to detail, and problem-solving skills. SyteLine experience is preferred but not required. The work involves occasional physical activity, including lifting or moving up to 30 pounds, and exposure to prevailing weather conditions, heated and air-conditioned office space, and occasionally high noise levels.

Requirements

High school diploma or GED certificate.
Fluent English; able to read and write English and prepare routine reports and correspondence.
At least 2 years of experience in a shipping and receiving environment.
Good written and verbal communication skills.
Attention to detail.
Ability to use a computer for data entry and report preparation.
Ability to distinguish surface details and characteristics.
Ability to perform repetitive and non-repetitive physical tasks.
Self-motivated, detail-oriented, trainable, and responsible.
Team-oriented approach and a commitment to doing work correctly the first time.
Ability to solve routine problems independently with a continuous-improvement focus.
Effective identification and use of resources and time.
Good technical and analytical skills.
Strong command of desktop tools, including MS Office (Excel, Word, PowerPoint, and Outlook).
Willingness to continue learning.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available as described in the posting.
Occasionally lift or move up to 30 pounds and perform the physical activities described in the posting.

Nice To Haves

SyteLine experience.

Responsibilities

Perform physical inventory cycle counts when the manager is absent.
Print and prepare job orders for the team.
Pull inventory parts and assemble kits for daily manufacturing-floor assemblies.
Enter incoming purchase orders and verify received materials.
Process incoming returns and RMAs.
Pull and stage sales orders for shipment and Quality Control checks and verifications.
Pack sales orders for daily domestic and international shipments in accordance with applicable requirements.
Track sales orders using the SOFT tool and attend SOFT meetings when the manager is absent.
Track job orders using the LPP tool and attend LPP meetings when the manager is absent.
Create ITNs for outgoing international shipments using the U.S. Customs and Border Protection website.
Handle special customer order requirements.
Return materials to vendors for rework through the DRP process.
Process miscellaneous product issues and receipts in company systems.
Direct daily floor operations, assign tasks, and serve as backup to the manager.
Train new hires and current employees on departmental processes.
Perform additional duties requested by management.