Lead Shelter Advocate

CHURCHES UNITED FOR THE HOMELESS•Moorhead, MN

12h•$22 - $22•Onsite

About The Position

Churches United for the Homeless (CUFH) provides shelter, support, and case management services for men, women, and families. Embracing “Housing First” principles, we strive to move residents from the shelter to stable housing as quickly as possible. CUFH works to address the root cause of homelessness by increasing incomes and connecting residents to community services with a goal of increasing housing stability and preventing a return to shelter.

Requirements

Excellent interpersonal and team skills
Outstanding communications skills, written and oral
Proficient in Microsoft Office products
Demonstrated resourcefulness and good judgement
Critical thinking skills
Leads by example
Values diversity of thought, background, and perspective
Sensitivity to individual/family struggles with homelessness, poverty, substance abuse, mental illness, and criminal records
Vigilant attention to details with multi-task ability
Integrity and ethics beyond reproach
Connection to Churches United for the Homeless mission and core values

Responsibilities

Train, models and assist Advocates with programs related to the front desk/Advocate position
Ensures safety of the shelters
Works closely with the Shelter Supervisors and Case Managers
Works with Shelter Supervisors regarding scheduling and maintaining up-to-date trainings
Confers with staff to assist them with analyzing case problems
Assists staff through individual and group meetings to analyze specific programs, understand program development, and increase use of individual skills
Collate HMIS, Apricot, CARES, West Central Continuum of Care, and Office of Economic Opportunity
No Supervisory duties
Follow Supervisor plans for employees
Review the first 30 days training of new hire with direct supervisor share strengths and areas for growth
Train and mentor new hires at all shelters
Support On Call staff
Ensuring the safety of the Emergency Shelter and Community Center
Build professional relationships with clients
Model and train De-escalation Skills
Following Case Management plans for clients
Document case notes
Shelter Advocate duties