Lead ServiceNow Developer

Rootshell Enterprise TechnologiesDallas, TX

About The Position

We are seeking a Lead ServiceNow Developer with at least 5+ years of experience in ITSM Business Process and Technical Process. This role involves high-level design and creating technical solutions for ServiceNow implementation. The ideal candidate will have a strong understanding of the ServiceNow Development Platform, including ITSM, CMDB, Asset Management, Change Management, and Custom Development. Experience with the development and implementation of ServiceNow ITSM modules such as Incident Management, Problem Management, Configuration Management, Change Management, and Knowledge Management is essential. The role includes customizing ServiceNow applications, facilitating the rollout of new applications and modules, configuring Application UI, and configuring Workflows. Proficiency in Agile/Scrum SDLC and experience using Agile project methodologies are required.

Requirements

  • At least 5+ years of experience in ITSM Business Process and Technical Process.
  • Strong understanding of ServiceNow Development Platform (ITSM, CMDB, Asset Management, Change Management, Custom Development, etc.).
  • Experience with development and implementation of ServiceNow ITSM modules (Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application).
  • Proficient in working with Agile/Scrum SDLC.
  • Proficient in all areas of ServiceNow development and configuration including Business Rules, ACLs, Script Includes, UI Scripts, Scheduled Jobs, Client Scripts, UI Pages, UI Macros, UI Policies, Portal components and workflows.
  • ServiceNow & Javascript skills.
  • Javascript.
  • SDLC.
  • ITIL.
  • Application Integration.
  • SaaS.

Nice To Haves

  • Experience coding web applications.
  • Industry certifications.
  • Web-based coding.
  • Databases.
  • Prototype.
  • Structured software.
  • Web based.

Responsibilities

  • Provide high-level design and technical solutions for ServiceNow implementation.
  • Customize ServiceNow applications and facilitate the rollout of new applications and modules.
  • Configure Application UI and Workflows.
  • Develop and implement ServiceNow ITSM modules including Incident Management, Problem Management, Configuration Management, Change Management, and Knowledge Management.
  • Work with Agile/Scrum SDLC and utilize Agile project methodology for development and implementation.
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