About The Position

Valet Living is hiring a Lead Service Valet to help deliver high-quality, consistent trash collection service at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development, and is described as a steppingstone to the Area Leader position. When Area Leaders are off duty, the Lead Service Valet leads the team, manages service routes, and addresses issues in the field. The role also involves identifying service trends, resolving problems, and maintaining service levels. The position requires a flexible schedule from Sunday through Saturday, including evenings, weekends, holidays, and split shifts. Pay is $21.00 per hour, with monthly mileage reimbursement and a biweekly stipend for the required smartphone data plan.

Requirements

  • At least 18 years old.
  • Authorized to work in the U.S.
  • Smartphone with a data plan to use the company mobile app; a biweekly stipend is provided.
  • Valid driver’s license and an insured open-bed pickup or trailer-equipped vehicle.
  • Willingness to work outdoors in all weather conditions.
  • Ability to lift up to 50 lbs. and walk long distances.
  • Flexible availability, including evenings, weekends, holidays, and split shifts.
  • Customer-first mindset and strong work ethic.
  • Strong problem-solving, organizational, and communication skills.
  • Ability to work independently and adapt to fast-changing environments.
  • Comfort using company tools and mobile apps.

Nice To Haves

  • Experience in logistics, valet trash, or field services.
  • Team leadership potential and motivation to grow into a management role.

Responsibilities

  • Cover Area Leader duties during absences and manage assigned service areas.
  • Train and support Service Valets, including completing handoffs and onboarding as needed.
  • Conduct audits to assess service quality, safety, and operational efficiency.
  • Fill in on trash collection routes when needed because of absences or high volume.
  • Respond quickly to service issues and escalate complex problems.
  • Identify trends, prevent recurring issues, and recommend process improvements.
  • Provide support across multiple districts as business needs change.
  • Help with container delivery, new client launches, and community events.
  • Maintain positive relationships with peers, leadership, and client contacts.
  • Report safety hazards, equipment issues, and personnel concerns.

Benefits

  • Pay of $21.00 per hour.
  • Monthly mileage reimbursement.
  • Biweekly stipend for the required smartphone data plan.
  • DailyPay access.
  • Clear path to leadership and career growth.
  • Supportive team.
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