Lead Service Associate, Distribution Operations M-F 1130pm - 8am

UPS Supply Chain Solutions

About The Position

Lead Service Associates perform package handling, inventory control, and shipping services for customers in a variety of industries. The role supports efficient customer operations through accurate, consistent, safe, and flexible warehouse work. Associates follow established processes and procedures, work autonomously within them, and typically coordinate and check the work of others without serving as a supervisor. The position involves coordinating with a supervisor on warehouse activities and performance; using material handling equipment and radio-frequency scanners; and using a computer-based warehouse management system for inbound and outbound processing and inventory control. The role also includes ensuring transaction accuracy and compliance with safety and quality requirements. The posting describes broader operational duties that may include facility activities, customer and vendor coordination, service-level and performance metrics, inventory and staffing, facility inspections, employee development, safety and security, financial planning, customer relationships, and recommending operational improvements.

Requirements

Legal authorization to work in the United States; the posting specifies U.S. citizenship or nationality, lawful permanent residence, or authorization to work for this employer.
Successful completion of a background check.
Ability to lift up to 70 pounds.
Ability to use material handling equipment and radio-frequency scanners.
Ability to use a computer-based warehouse management system.
Ability to perform warehouse tasks accurately and safely with minimal supervision.

Responsibilities

Coordinate with a supervisor on warehouse activities and performance.
Handle packages and perform inventory control and shipping services.
Use material handling equipment, including pallet movers, stand-up forklifts, high-lift reach trucks, and order pickers.
Use radio-frequency scanners to perform warehouse activities electronically.
Use a warehouse management system for inbound and outbound processes and inventory control.
Perform tasks accurately using defined processes, with minimal supervision.
Ensure transaction accuracy and compliance with safety and quality requirements.
Typically act as a lead by coordinating and checking the work of others, without acting as a supervisor.
As applicable to operational duties described in the posting, support contracted service delivery and help meet service-level agreements and key performance indicators.
As applicable, support facility operations, customer relationships, inventory, staffing, inspections, employee development, safety, security, financial planning, and operational improvements.