Lead Sales Training

6094-Johnson & Johnson Vision Care Legal Entity•Jacksonville, FL
•Remote

About The Position

Johnson & Johnson’s Vision team is seeking a Lead, Sales Training to lead and improve the new sales representative onboarding experience. The role equips new hires with product knowledge, selling skills, systems proficiency, and confidence to become field-ready. Reporting to the Associate Director, Strategic Development, the Lead executes onboarding in remote and in-person formats and strengthens training content, processes, tools, and learning pathways to improve consistency, engagement, and speed to productivity. The Lead partners with Sales, Marketing, Commercial Operations, Compliance, and Field Sales leadership to align onboarding with business priorities, field realities, and adult learning practices. The preferred location is Jacksonville, Florida. Remote work may be considered case by case and requires Company approval. Domestic travel of approximately 15–25% is expected as needed for in-person onboarding, field training, and commercial training events.

Requirements

  • BA/BS degree required.
  • Vision Care sales experience or at least 3 years of experience in Sales Training, onboarding, learning and development, or commercial training required.
  • Demonstrated ability to facilitate engaging training experiences in virtual and in-person environments.
  • Excellent communication, presentation, facilitation, and stakeholder-management skills.
  • Ability to translate complex product, selling, systems, and process information into clear, practical, engaging learning experiences.
  • Strong project-management skills, including coordination of timelines, logistics, content owners, and cross-functional contributors.
  • Continuous-improvement mindset and ability to assess training effectiveness, identify gaps, and strengthen processes.
  • Comfort with remote work and willingness to travel domestically to support in-person onboarding and field training.

Nice To Haves

  • MA/MS degree in a related field.
  • Experience building, refining, or managing training curriculum, learning journeys, facilitator guides, assessments, and training materials.

Responsibilities

  • Lead the new sales representative onboarding process from pre-boarding through field readiness, providing a structured, engaging, and consistent learning experience.
  • Facilitate onboarding in remote and in-person settings, including live classrooms, virtual sessions, workshops, role plays, field simulations, and knowledge checks.
  • Improve onboarding content, tools, agendas, learning journeys, and process documentation to increase clarity, consistency, scalability, and speed to productivity.
  • Partner with Sales, Marketing, Commercial Operations, Compliance, and Field Sales leadership to ensure onboarding reflects current business priorities, product messaging, selling expectations, systems, and field execution needs.
  • Evaluate onboarding effectiveness through learner feedback, assessments, manager input, field-readiness indicators, and post-training follow-up.
  • Maintain and improve onboarding governance, including timelines, roles and responsibilities, facilitator preparation, training materials, communications, and handoffs to field managers.
  • Support and coach internal training partners, field trainers, peer coaches, and subject matter experts to promote consistent delivery and reinforcement of onboarding expectations.

Benefits

  • Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
  • Vacation: 120 hours per calendar year.
  • Sick time: 40 hours per calendar year, with specified state-based amounts for Colorado and Washington employees.
  • Holiday pay, including floating holidays: 13 days per calendar year.
  • Work, Personal and Family Time: up to 40 hours per calendar year.
  • Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
  • Bereavement leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
  • Caregiver leave: 80 hours in a 52-week rolling period.
  • Volunteer leave: 32 hours per calendar year.
  • Military spouse time off: 80 hours per calendar year.
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