Lead Sales Engineer, Strategic Accounts - West

Amplitude•San Francisco, CA

About The Position

Amplitude is hiring a Lead Sales Engineer, Strategic Accounts, to help prospects and customers understand how its AI analytics platform can improve digital product experiences through analytics, experimentation, and audience retargeting. The role engages with product and marketing leaders, analytics owners, and engineering teams at major brands, leading business and technical discovery and proofs of concept while presenting Amplitude’s value in the context of customer business goals. The Lead Sales Engineer develops relationships with technical stakeholders and serves as a subject matter expert on Amplitude’s products. The role combines product expertise, competitive knowledge, and sales acumen to identify customer needs and define solutions. It also involves creating tailored presentations, demonstrations, and prototypes; supporting customer trials; collaborating with internal teams; sharing field feedback with product management; and traveling to customer sites as needed. The successful candidate will demonstrate technical acumen, practical and responsible use of AI tools, and alignment with Amplitude’s values of humility, ownership, growth mindset, and customer centricity.

Requirements

At least seven years of software presales or sales engineering experience.
Track record of developing and maintaining relationships with technical stakeholders and customers.
Strong technical acumen and practical AI fluency, including hands-on use of AI tools in everyday sales engineering workflows.
Ability to critically validate AI outputs, protect sensitive customer information, and explain AI capabilities, limitations, and enterprise considerations to technical stakeholders and executives.
Background in cloud infrastructure, product analytics, marketing analytics, data analysis, or experimentation, and/or hands-on experience with SQL and BI tools.
Excellent written and verbal communication skills.
Comfort with public speaking and willingness to invest in personal development to become a trusted expert for customers.
Ability and enthusiasm to work collaboratively with high-performing, communicative coworkers.

Nice To Haves

Experience with cloud infrastructure, product analytics, marketing analytics, data analysis, experimentation, SQL, or BI tools.
Hands-on experience applying AI tools in sales engineering workflows.

Responsibilities

Develop deep, lasting relationships with technical stakeholders at major customers and prospects.
Serve as a subject matter expert on Amplitude products, including product analytics, experimentation, and audiences.
Use product expertise, competitive knowledge, and sales acumen to identify customer pain points and decision criteria and define solutions tied to desired business outcomes.
Develop custom presentations, demonstrations, and prototypes, using AI tools where appropriate and independently validating their technical accuracy to communicate use cases and value and secure the technical win.
Work with account executives, product managers, product development, and customer success to provide a seamless buying experience.
Support customer trial periods and help prospective customers learn and engage with the platform.
Stay current on product releases and features; assist in training new sales engineering hires and other sales team members.
Document and communicate product feedback and field requirements to product management to help inform the roadmap.
Travel to customer sites as needed to deliver demonstrations and presentations and build customer relationships.

Benefits

Medical, dental, and vision insurance, with 100% employer-paid employee premiums on select plans.
401(k) retirement plan with an employer match of up to 1% of eligible pay each pay period, up to $2,000 annually.
Flexible time off and paid holidays.
Monthly wellness stipends and commuter transit or parking stipends.
Quarterly learning and development stipends.
New-hire home office equipment stipend.
12 weeks of paid parental leave.
Fertility, adoption, and surrogacy support through Carrot.
Backup child care support.
No-cost employee access to Modern Health coaching and therapy sessions.
Employee Stock Purchase Program.
Charitable giving grant and paid volunteer time off.