Lead Sales Associate (part-time) - Perry Ellis

Perry Ellis International - Retail•Oklahoma City, OK

About The Position

The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise by executing the company’s customer service standards. The role supports the Store Manager, Assistant Store Manager, and Supervisors in helping the store meet its goals and standards for financial performance, customer satisfaction, and visual presentation. The Lead Associate provides customer service and sales support, helps maintain store operations and merchandise presentation, and steps in when a supervisor or keyholder is not present. The position also supports pricing strategies, planograms, and replenishment of merchandise on the selling floor.

Requirements

  • 1–2 years of retail experience.
  • Flexible availability and reliable transportation.
  • Strong interpersonal communication and customer service skills.
  • Customer-service-oriented, outgoing, friendly, personable, and positive attitude.
  • Able to move and/or lift up to 25 pounds.
  • High school degree.

Nice To Haves

  • Energetic and positive attitude.

Responsibilities

  • Consistently provide customer service to company standards and lead the team in doing so.
  • Generate sales in accordance with Perry Ellis customer service standards.
  • Build a repeat customer base through effective PE Loyalty Program data capture.
  • Maintain knowledge of products, promotions, and special events to communicate effectively with customers.
  • Promote a positive store experience by treating customers and staff fairly and consistently.
  • Maintain effective floor coverage, acknowledge every customer, and prioritize customer needs over assigned tasks.
  • Demonstrate effective written and verbal communication and manage time and priorities.
  • Step in when the supervisor or keyholder is not present.
  • Keep merchandise filled to appropriate levels on the sales floor.
  • Ensure the store is visually distinctive and impeccably maintained.
  • Minimize shortages by following loss-prevention procedures and provide customer service to help prevent theft.
  • Maintain awareness of store sales plans and results.
  • Follow operational policies and procedures.
  • Support execution of pricing strategies and store planograms.
  • Support and understand the company’s brand position.
  • Replenish merchandise on the selling floor as needed.

Benefits

  • Employee discount
  • Accumulated personal/sick time off
  • 401(k) plan
  • Monthly sales incentives
  • Clothing allowance
  • Holiday pay
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