Lead Sales Associate (part-time) - Perry Ellis

Perry Ellis International - Retail•Aurora, IL

20h•$16 - $16

About The Position

The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise by delivering the company’s customer service standards. The role reinforces the Store Manager, Assistant Store Manager, and Supervisors in helping the store meet its financial performance, customer satisfaction, and visual standards. The Lead Associate steps in when a supervisor or keyholder is not present.

Requirements

Energetic and positive attitude.
1–2 years of retail experience.
Flexible availability and reliable transportation.
Strong interpersonal communication and customer service skills.
Outgoing, friendly, personable, and customer-service oriented, with a positive attitude.
Ability to move and/or lift up to 25 pounds.
High school degree.

Responsibilities

Consistently provide customer service to company standards and lead the team in doing so.
Generate sales in accordance with Perry Ellis customer service standards.
Build a repeat customer base through effective Perry Ellis Loyalty Program data capture.
Maintain knowledge of products, promotions, and special events to communicate effectively with customers.
Foster a positive store experience by treating customers and staff fairly and consistently.
Maintain effective floor coverage, acknowledge every customer, and prioritize customers over assigned tasks.
Manage time and prioritize tasks; demonstrate effective written and verbal communication.
Step in when the supervisor or keyholder is not present.
Keep merchandise filled to appropriate levels on the sales floor and support merchandise replenishment as needed.
Maintain the store’s visual distinction and appearance.
Minimize shortages by following loss prevention procedures and provide excellent customer service to help prevent theft.
Demonstrate awareness of store sales plans and results.
Follow operational policies and procedures.
Support execution of pricing strategies and store planograms.
Support and understand the company’s brand position.