Lead Sales Associate (part-time) - Perry Ellis

Perry Ellis International - Retail • 549-RS-FL-Dolphin Mall, FL

2d

About The Position

The Lead Associate sells and promotes Perry Ellis merchandise by delivering the company’s customer service standards. The role supports the Store Manager, Assistant Store Manager, and Supervisors in helping the store meet its financial performance, customer satisfaction, and visual standards. The Lead Associate also steps in when a supervisor or keyholder is not present.

Requirements

• 1–2 years of retail experience.
• Energetic and positive attitude.
• Flexible availability and reliable transportation.
• Strong interpersonal communication and customer service skills.
• Customer-service-oriented, outgoing, friendly, and personable, with a positive attitude.
• Able to move and/or lift up to 25 pounds.
• High school degree.

Responsibilities

• Provide customer service to company standards and lead the team in delivering that service.
• Generate sales in accordance with Perry Ellis customer service standards.
• Build a repeat customer base through effective Perry Ellis Loyalty Program data capture.
• Maintain knowledge of products, promotions, and special events to communicate effectively with customers.
• Foster a positive store experience by treating customers and staff fairly and consistently.
• Maintain effective floor coverage, acknowledge every customer, and prioritize customers over assigned tasks.
• Manage time and prioritize tasks.
• Step in when the supervisor or keyholder is not present.
• Keep merchandise stocked to appropriate levels on the sales floor.
• Maintain the store’s visual presentation and appearance.
• Minimize shortages by following loss-prevention procedures and provide excellent customer service to help prevent theft.
• Understand store sales plans and results.
• Follow operational policies and procedures.
• Support execution of pricing strategies and store planograms.
• Support and understand the company’s brand position.
• Replenish merchandise on the selling floor as needed.
• Demonstrate effective written and verbal communication.

Benefits

• Employee discount
• Accumulated personal/sick time off
• 401(k) plan
• Monthly sales incentives
• Clothing allowance
• Holiday pay

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED