Lead Rural Health Community Worker (grant-funded) - Hybrid/Southern New Jersey
About The Position
The Lead Community Health Worker (LCHW) serves as a key liaison between the healthcare system and the community, helping improve health outcomes by connecting individuals and families with health services, resources, and educational opportunities. The LCHW supports and coaches a team of Community Health Workers (CHWs), contributes to program operations and learning curriculum, and engages local populations to address social determinants of health, reduce health disparities, and promote health equity. The role also carries a modified client caseload. Work settings may include outpatient care areas, patient homes, inpatient settings, skilled nursing facilities, community organizations, and community events. Home and community-based visits depend on the work assignment and may be an essential function. Travel to various sites within the Jefferson enterprise to support other CHWs is required. Participation in community events and some evening or weekend hours may be required.
Requirements
- High school diploma or GED.
- Three years of experience working as a Community Health Worker in a healthcare or community-based organization.
- Excellent and consistent service to patients, clients, families, colleagues, community members, and community partners.
- Ability to coach and mentor CHWs, explain unfamiliar topics accessibly, support awareness of health conditions and the healthcare system, build confidence in service coordination and resource navigation, track progress toward goals, and educate about healthy lifestyle habits.
- Understanding of different community cultures and ways to engage people so they feel seen, heard, and empowered.
- Excellent communication skills and ability to de-escalate and resolve conflicts.
- Ability to follow ethical standards, including codes of ethics, laws, and institutional guidelines.
- Certified Community Health Worker (CCHW) certification from the State of Pennsylvania.
- Ability to travel to multiple locations within a day.
- Willingness to conduct home visits; this may not apply to all CHW location assignments.
Responsibilities
- Train new Community Health Workers and provide ongoing staff development, mentorship, and coaching in resource navigation, healthy lifestyle behaviors, and navigating health care systems.
- Serve as a subject matter expert and trainer on Health Related Social Needs (HRSN)/Social Needs assessments and electronic health record workflows.
- Stay knowledgeable about community resources to support clients and CHWs with resource navigation.
- Collaborate with Managers and the Director to develop trainings, improve workflows, create training modules and continuing education curriculum, and identify and resolve problems.
- Coordinate day-of oversight and provide CHW support for community events.
- Carry a modified client caseload as directed by a supervisor or director and complete accurate, timely documentation.
- Apply cultural humility and diversity, equity, and inclusion principles when interacting with clients and staff.
- Travel to multiple sites within the Jefferson enterprise to support CHWs.
- Conduct home and community-based visits when required by the work assignment.
- Perform other duties as assigned.
Benefits
- Medical and prescription insurance
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits, including access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
