Lead Rural Health Community Worker (grant-funded) - Hybrid/Southern New Jersey
About The Position
The Lead Community Health Worker (LCHW) serves as a liaison between the healthcare system and the community, helping improve health outcomes by connecting individuals and families with health services, resources, and educational opportunities. The LCHW coaches and supports Community Health Workers (CHWs), contributes to program operations and learning curriculum, and engages local populations to address social determinants of health, reduce health disparities, and promote health equity. The LCHW also carries a modified client caseload. Work assignments may include home and community-based visits, and travel to various sites across the Jefferson enterprise is required to support other CHWs. Work settings may include outpatient care areas, patient homes, inpatient settings, skilled nursing facilities, community organizations, and community events. Participation in community events and some evening or weekend hours may be required.
Requirements
- High school diploma or GED.
- Three years of experience working as a Community Health Worker in a healthcare or community-based organization.
- Certified Community Health Worker (CCHW) credential from the State of Pennsylvania.
- Ability to provide consistent, high-quality service to patients, clients, families, colleagues, community members, and community partners.
- Ability to coach and mentor CHWs, explain unfamiliar topics accessibly, build confidence in service coordination and resource navigation, track progress toward goals, and educate on healthy lifestyle habits.
- Understanding of community cultures and effective ways to engage people so they feel seen, heard, and empowered.
- Excellent communication skills and ability to de-escalate and resolve conflicts.
- Ability to follow ethical standards, codes of ethics, laws, and institutional guidelines.
- Ability to travel to multiple locations within a day.
- Willingness to conduct home visits, where applicable to the CHW assignment.
Responsibilities
- Interact with co-workers, visitors, and other staff consistent with Jefferson's values.
- Train new Community Health Workers and provide ongoing staff development, mentoring, and coaching in resource navigation, healthy lifestyle behaviors, and navigating healthcare systems.
- Serve as a subject matter expert and trainer on Health Related Social Needs (HRSN) and Social Needs assessments and electronic health record workflows.
- Stay knowledgeable about community resources that support clients and CHW resource navigation.
- Collaborate with managers and the director to develop trainings, improve workflows, create training modules and continuing education curriculum, and identify and resolve problems.
- Coordinate day-of oversight and provide CHW support for community events.
- Carry a modified client caseload as directed by a supervisor or director and complete accurate, timely documentation.
- Apply cultural humility and diversity, equity, and inclusion principles when interacting with clients and staff.
- Travel to multiple sites within the Jefferson enterprise to support other CHWs.
- Conduct home and community-based visits when required by the work assignment.
Benefits
- Medical insurance, including prescription coverage.
- Supplemental insurance.
- Dental insurance.
- Vision insurance.
- Life and AD&D insurance.
- Short- and long-term disability coverage.
- Flexible spending accounts.
- Retirement plans.
- Tuition assistance.
- Voluntary benefits, including access to group insurance rates and discounts.
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
- Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
