Copy of Lead Restoration Technician

360 Fire & Flood•Saint Augustine, FL

About The Position

We are seeking an experienced and motivated Lead Restoration Technician to oversee and perform restoration, mitigation, and reconstruction projects resulting from water, fire, mold, storm, and other property damage. This hands-on leadership role leads field crews, coordinates daily job site activities, and ensures work is completed safely and efficiently while maintaining high standards of quality and customer service. The role requires technical knowledge of restoration practices, construction methods, moisture mitigation, mold remediation, and repair procedures.

Requirements

3+ years of experience in water damage restoration, with demonstrated expertise in mitigation techniques and equipment.
2+ years of supervisory experience.
IICRC Certification (required).
Ability to carry out instructions provided in writing, orally, or diagrammatically.
Strong organizational and time management abilities.
Ability to work in a fast-paced, team environment.
Ability to use basic hand tools, such as a screwdriver, wrench, hammer, and crowbar, as well as power tools.
Ability to stand for prolonged periods, climb, pull, and lift heavy objects.
Ability to perform tasks while wearing required PPE.
Ability to work in various external conditions.
Valid driver’s license and safe driving record.
On-call availability.

Nice To Haves

High school diploma or equivalent (preferred).

Responsibilities

Lead and supervise restoration crews on residential and commercial projects.
Assess water damage, identify the source of water intrusion, and determine the extent of damage.
Perform water extraction, structural drying, mold remediation, demolition, and reconstruction.
Develop and implement mitigation plans to minimize further damage and restore properties to pre-loss condition.
Conduct quality inspections to confirm work meets industry standards and client expectations.
Coordinate with the mitigation manager, project managers, and clients to maintain clear communication and aligned expectations.
Train and mentor junior technicians in water damage restoration techniques and safety protocols.
Ensure compliance with regulatory requirements, safety guidelines, and company policies.
Document project activities, work performed, materials used, photographs, and equipment readings.
Participate in on-call rotations and respond to emergencies as needed.
Perform other duties as assigned.