Lead Rental Technician - Cumming, GA

The Home Depot•GEORGIA - VIRTUAL - GA01, GA

About The Position

The Lead Rental Technician (LRT) is a skilled technician who performs a full range of equipment repairs on light construction equipment, including skid steers, chippers, trenchers, and mini-excavators, across a group of The Home Depot stores or customer job sites in the vicinity. The role reports to the Regional Field Operations Manager and has no direct reports. Candidates must reside within 40 miles of North Cumming, Georgia. The technician maintains a fleet of rental equipment, diagnoses and repairs mechanical, hydraulic, electrical, fuel, and brake systems, and records work performed using the company technology platform. The role also supports rental operations by deploying equipment, completing pre-delivery inspections, delivering equipment, and training store associates and customers in safe equipment operation. The schedule is Monday through Friday, with one weekend rotation every three weeks. Overnight travel is typically less than 10% of the time.

Requirements

Must be at least 21 years old.
Must be legally permitted to work in the United States.
At least 3 years of work experience.
Ability to diagnose and complete advanced mechanical repairs, including engines, hydraulics, and electrical systems.
Ability to read and understand technical repair and parts manuals for equipment and its mechanical, hydraulic, electrical, and other components.
Experience and ability to provide superior customer service.
Working knowledge of handheld technology, including smartphones, laptops, and tablets.
Ability to work in extreme outdoor conditions.
Valid driver's license in the state where applying.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.

Nice To Haves

Technical or trade school education.
Experience repairing and maintaining gas or diesel engines, automotive equipment, or industrial equipment.
Demonstrated ability to collaborate and work effectively with cross-functional teams.
Ability to explain complex or technical ideas and processes clearly to diverse audiences.

Responsibilities

Communicate clearly with teammates, store associates, technicians, and customers, using active listening to understand reported mechanical problems.
Provide Rental associates with expert guidance on equipment operation and standard operating procedures.
Support rental centers by explaining the large equipment program and addressing store-specific issues.
Support customers and rental associates throughout the rental period, including providing equipment delivery when needed.
Follow equipment-specific safety requirements, including Federal Motor Carrier Safety Regulations.
Deploy new equipment to stores, perform pre-delivery inspections, deliver equipment, and train store associates on safe operation.
Train Home Depot associates and customers in equipment operation and large equipment operating procedures.
Maintain a fleet of rental equipment and diagnose, maintain, and repair machine components, including gas and diesel engines, hydraulics, electrical, fuel, and brake systems.
Review the Down Equipment Report and coordinate with the leader to prioritize repairs and service calls.
Obtain parts for repairs and maintain timely, accurate parts inventory.
Document work performed, including labor and parts, using the company technology platform.
Perform work at store locations, company shop locations, and customer job sites.
Complete other tasks assigned by the leader.
Maintain vehicle compliance with company, federal, and driver performance standards.
Assist with equipment deliveries and pickups as required.
Sequence key action items logically and identify issues that could delay progress or create bottlenecks.