Lead Reliability & Customer Quality Engineer
About The Position
This role is ideal for a highly organized professional who enjoys working closely with technical leaders, coordinating complex activities, and helping drive execution in a fast-paced transceiver and data center technology environment. Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!
Requirements
- Bachelor's degree in Engineering, Business, Operations, Project Management, or related field.
- Minimum 5 years experience in optical transceivers, networking hardware, semiconductors, electronics manufacturing, or data center industries.
- Experience supporting R&D, quality, reliability, operations organizations as well as clear customer focus
- Excellent organizational and multitasking abilities, attention to detail, strong follow-through
- Willingness to collaborate with colleagues overseas and influence without authority
- Professional written and verbal communication skills.
- Proficiency with Microsoft Office Suite as well as data analysis tools like JMP
- Strong analytical and problem-solving skills.
- Reliability qualification testing
- Customer quality processes
- Root cause analysis
- CAPA systems
- New Product Introduction (NPI)
Nice To Haves
- Use of advanced analytical tools and software to investigate complex materials, mechanical, thermal, electrical, process interactions
- Motivation and ability to learn new product architectures and integrated structures and help identify potential reliability risks
- Synthesize data and information to summarize key points and facilitate rapid and informed decision-making
Responsibilities
- Support VP of Transceiver Quality and NPI/Customer Quality/Failure Analysis managers to drive resolution of qualification and reliability risk areas.
- Visualize 3D structures and complex possible interactions and propose failure analysis strategies to understand failure modes and sequence of events.
- Coordinate with analytical labs to execute physical FA to maximize understanding at minimal cost.
- Support New Product Introduction (NPI) reliability qualifications, customer field reliability issues to resolve the issues with a high sense of urgency.
- Lead and coordinate cross-functional projects and actions involving Reliability Engineering, Customer Quality, Operations, Manufacturing, Supply Chain, Product Engineering as well as commercial stakeholders.
- Drive accountability for commitments and ensure timely execution of deliverables.
- Escalate risks, resource constraints, and schedule issues to leadership.
- Document Lessons Learned: Root Cause, Corrective & Preventive Actions
- Support annual planning, budgeting, headcount tracking, and capital expenditure requests/approvals/status.
- Assist in implementation of quality excellence initiatives.
Benefits
- competitive compensation program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
