Medical - Lead Registered Nurse

San Diego Community Health Center•San Diego, CA

6d•Onsite

About The Position

The Lead Registered Nurse (RN) plays a crucial role in overseeing the nursing and medical assistant staff and ensuring the delivery of high-quality patient care. The Lead RN coordinates nursing activities, manages patient care plans, and collaborates with healthcare professionals to optimize patient outcomes. Responsible for managing the individualized patient care by promoting and restoring patients' health through the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families.

Requirements

Bachelor’s Degree in Nursing (BSN) required
Active Registered Nurse (RN) license in the state of California.
Minimum of 5 years of nursing experience
At least 2 years in a leadership role.
Strong leadership and supervisory skills.
Excellent communication and interpersonal skills.
Proficiency in electronic health records (EHR) systems.
Ability to manage multiple priorities and work in a fast-paced environment.
Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications required.
CPR/ BLS certification: Maintain a current Basic Life Support (BLS) certification issued by the American Heart Association (AHA), the American Red Cross, or an equivalent organization. Certification must include an in-person, hands-on skills assessment. Online-only certifications are not accepted.
Consent to annual background checks as a condition of continued employment, to ensure compliance with organizational standards and eligibility requirements.
Comply with drug screening requirements when initiated by the organization for cause, to support a safe, compliant, and drug-free workplace (including marijuana).
Maintain up-to-date compliance with all required annual renewals, including professional licenses, certifications, physical examinations, TB testing, and mandatory regulatory trainings as assigned by the San Diego Community Health Center (SDCHC).
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills, record-keeping skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organizations EMR and other billing software systems.
Able to lift/move up to 20 pounds, move from place to place.
Able to stand, bend and reach for prolonged periods.
Ability to do math, organize and prioritize workload, work effectively and efficiently under stress.
Ability to supervise, multitask, understand, and follow instructions.
Ability to proficiently read, write, speak, and understand English.
Available for all shifts and, when required, able to work evenings and weekends

Nice To Haves

Master’s Degree in Nursing (MSN) preferred.
FQHC background.
Familiarity with community health clinics.
ECW EHR.
Prefer a Master’s degree from an accredited university or professional school for a Nursing, and at least 2 years of experience; or a BA and 4 years’ experience

Responsibilities

Performs appropriate treatments as ordered by physician in an accurate and timely manner.
Performs therapeutic nursing interventions as established by individualized plan of care for the patient and his/her family.
Delivers care with appropriate age and cultural competence to specific patient populations according to individualized needs.
Provides individualized patient/family education customized to the patient and his/her family.
Documents patient assessment findings, physical/psychosocial responses to nursing intervention and progress towards problem resolution.
Initiates emergency resuscitative measures according to adult resuscitation and advanced life support protocols.
Maintains confidentiality in matters related to patient, family, and client facility staff.
Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the patient’s and family’s diversity, preserving their autonomy, dignity, and rights.
Reports patient condition to appropriate personnel during each shift.
Maintains current competency in nursing specialty by attending educational workshops, procedures or protocols.
Conducts ongoing assessments as determined by patient’s condition and/or the client facility’s policies, procedures or protocols and reprioritizes care accordingly.
Develops plan of care that is individualized for the patient reflecting collaboration with other members of the healthcare team.
Reviewing professional publications; establishing personal networks; participating in professional societies.
Possesses strong phlebotomy skills and is able to work in laboratory and perform successful blood draws, use appropriate tubes for labs, and send lab orders/specimen samples to Quest in a timely manner.
Consistently demonstrates superior customer service in interactions with patients; Utilizes strong interpersonal communication skills with staff in all different departments.
Is able to guide MAs in workflows and assist with procedures / skills as needed.
Assists the Clinic Manager in training new and existing staff to ensure all clinical staff provide quality medical treatment.
May assists clinic manager with disciplinary actions, and performance evaluations.
Checks and oversees maintenance of clinic logs including refrigerator and freezer temperatures twice daily (AM/PM), room cleaning, hazardous waste, and expiration dates.
Assists/oversees medical supplies inventory and materials.
Utilizes strong time management skills among clinical tasks and administrative tasks; assists in reviewing incoming faxes for urgency, delegates’ tasks as appropriate to other MAs, Providers, front office, or RN.
Demonstrates proficiency in the use of the clinic’s E.H.R, including appropriate documentation of visits, telephone notes, medical Rx refill requests, referral process, and data entry into patient’s chart.
Checks CAIR for up to date IZ records.
Assists clinic manager with HEDIS, UDS, GPRA measures.
Assists clinic manager in facilitating inter-department communication.
Performs other duties as assigned.
Lead, mentor, and supervise registered nurses and medical assistants’ day duties.
Conduct performance evaluations and provide feedback to nursing staff.
Ensure compliance with healthcare regulations and standards.
Develop and implement patient care plans.
Conduct patient assessments and provide direct patient care as needed.
Monitor and document patient progress and outcomes.
Collaborate with physicians, specialists, and other healthcare professionals to provide comprehensive patient care.
Coordinate patient care services across different departments.
Facilitate communication between patients, families, and healthcare teams.
Maintain accurate patient records and ensure confidentiality.
Manage scheduling and staffing to ensure adequate coverage.
Participate in quality improvement initiatives and policy development.
Provide ongoing education and training to nursing staff.
Stay updated on best practices and new healthcare regulations.
Implement educational programs to enhance nursing skills and knowledge.
Actively supports, promotes, and works to fulfill the Mission, Vision, and core values of SDAIHC.
Provides excellent internal and external customer service.
Demonstrates SDAIHC’s Standards of Customer Service Behavior: Compassion, Attitude, Communication, Appearance, Sense of Ownership, and Teamwork.
Participates in on-going customer service training.
In every action, seeks to promote SDAIHC as a top service organization.
Contribute to the success of the organization by participating in quality improvement activities.
Complies with all SDAIHC policies and procedures and proactively participates in the implementation of new initiatives.
Participate and ensures continuous quality improvement process as directed by clinic leadership.
Ensures regulatory compliance and adherence with policies and procedures related to safe work practices.
Participate in infection prevention through appropriate use of infection control measures during patient treatment and patient interactions.
Ensure compliance with regulatory requirements for maintaining physical spaces, equipment, and supplies.
Uses all appropriate equipment and/or tools to ensure workplace safety.
Immediately reports unsafe working conditions.
Maintains privacy and security of all patients, employee, and volunteer information and access to such information. Such information is accessed on a need-to-know basis for business purposes only.
Complies with all regulations regarding corporate integrity and security obligations.
Reports on unethical, fraudulent, or unlawful behavior or activity.
Upholds strict ethical standards.