Lead Recovery Specialist

High Point & Affiliated Organizations•New Bedford, MA
•$20 - $25•Onsite

About The Position

The Lead Recovery Specialist works at Monarch House in New Bedford, Massachusetts, supporting residential recovery services. The role helps maintain a safe, professional, and therapeutic residential environment for residents and staff. It includes training and supporting Recovery Specialists, monitoring residents’ safety and adherence to house policies, documenting services and checks, and assisting program leadership with operational tasks. The position is full-time, 40 hours per week, on day shifts, with the schedule to be determined. The pay range is $20–$25 per hour, depending on relevant experience. A high school diploma or GED is preferred; at least one year of leadership experience is also preferred.

Requirements

  • Present as courteous and professional.
  • Demonstrate flexibility and the ability to perform multiple tasks.
  • Have excellent verbal and written communication skills, including the ability to organize ideas clearly and logically.
  • Have basic computer and software skills and the ability to learn, use, and train others on HPAO’s electronic medical records.
  • Work cooperatively and collaboratively with others.
  • Understand the relationship between substance use and mental health issues and/or self-help programs.
  • Maintain appropriate boundaries and ethics.
  • Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations, and HIPAA Regulations.
  • Hold certification in the HPAO-approved de-escalation program.
  • Hold CPR certification.
  • Complete a TB/Flu assessment.
  • Minimum high school diploma or GED preferred.
  • Minimum one year of experience in a leadership role preferred.

Nice To Haves

  • Minimum high school diploma or GED preferred.
  • Minimum one year of experience in a leadership role preferred.

Responsibilities

  • Perform and ensure completion of staff training and orientation for Recovery Specialists.
  • Assist the Recovery Specialist Supervisor or Program Director with recruitment and onboarding of Recovery Specialist staff when requested.
  • Assist leadership in facilitating the monthly Recovery Specialist meeting.
  • Understand emergency procedures and codes, and participate in debriefing meetings.
  • Set a professional, positive, and therapeutic atmosphere in the milieu and serve as a role model for staff.
  • Observe and account for residents at all times to ensure safety, including hourly checks and documentation.
  • Monitor and document compliance with the wellness-check policy using a tracking log for camera review.
  • Conduct resident searches of rooms, property, and persons professionally and in accordance with company policy, including use of UDS, breathalyzer, and handheld wand procedures.
  • Observe and document residents’ self-administration of medication.
  • Train new staff on procedures and policies related to medication self-administration and other Recovery Specialist tasks.
  • Attend supervision, program, and staff meetings as directed by the Recovery Specialist Supervisor, Site Director/Program Director, or Clinical Supervisor.
  • Assist program management with UKG tasks as needed.
  • Ensure residents follow house policies and rules and encourage accountability for their actions.
  • Ensure residential areas are safe and secure, and immediately report non-compliant areas to the Clinical Supervisor and Program, Clinical, or Administrative Director.
  • Process new residents, manage beds, enter resident data into the EHR, and search residents and property for contraband.
  • Manage and maintain supporting documentation and reports, including medication, temperature, visitor, sign-in/sign-out, group-note, and attendance logs, as well as requested ad hoc reports.
  • Perform other duties as assigned by the Recovery Specialist Supervisor, Site Director/Program Director, or Clinical Supervisor.

Benefits

  • Medical, dental, and vision insurance.
  • Long- and short-term disability.
  • Retirement plan.
  • FSA and DCA.
  • PFML.
  • Employee Assistance Program.
  • Bonus and referral programs.
  • Eligibility for free classes to become a Licensed Counselor or Recovery Coach.
  • Company-paid CEU training and education days to complete CEUs.
  • Free meals at select programs when available.
  • Unmatched leave time; full-time employees can earn up to three weeks in their first year.
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