Lead Records Associate

Opensity Solutions•Washington Dc, DC

8d•$29 - $32

About The Position

The Lead Records Associate is responsible for overseeing the organization, classification, storage, and retrieval of physical and digital records to ensure accuracy, accessibility, and compliance with organizational and regulatory standards. This role supervises a small team of records clerks, supports records governance initiatives, and ensures data integrity across all records systems.

Requirements

Strong understanding of records management principles, systems, and lifecycle processes
Knowledge of data privacy, retention policies, and compliance regulations
Strong leadership and team supervision skills
High attention to detail and strong organizational abilities
Ability to manage both physical and digital filing systems
Strong problem-solving and analytical skills for auditing and quality control
Proficiency in Microsoft Office applications
Ability to work with records management or document tracking systems
Strong communication skills, both written and verbal
Ability to manage competing priorities in a fast-paced environment
Strong ethical standards and ability to handle confidential information
Adaptability and commitment to process improvement
High school diploma or equivalent required
2–3 years of experience in records management, document control, administrative support, or information governance, including prior experience in a lead or supervisory role preferred.
Microsoft Office Suite (Word, Excel, Outlook)
Records management systems (physical and digital)
Document tracking or imaging systems (preferred)
Basic data entry and reporting tools

Nice To Haves

college degree preferred (or equivalent experience)
prior experience in a lead or supervisory role preferred
Document tracking or imaging systems (preferred)

Responsibilities

Lead, train, and supervise a team of records clerks to ensure efficient and accurate records processing
Develop, implement, and maintain records management policies, procedures, and standards
Oversee classification, indexing, and labeling of records to ensure accurate organization and retrieval
Manage physical and digital records storage systems, ensuring security, accessibility, and proper maintenance
Monitor records lifecycle processes, including retention, archiving, and disposal in compliance with regulations
Conduct regular audits of records systems to ensure accuracy, completeness, and compliance
Implement corrective actions and process improvements based on audit findings and operational needs
Ensure compliance with data protection, privacy laws, and regulatory retention requirements
Support retrieval requests and assist staff in locating records in a timely and efficient manner
Collaborate with legal, compliance, and internal teams on records-related issues and requirements
Provide training and ongoing support to enhance team knowledge of records management practices
Promote a culture of accuracy, confidentiality, and continuous improvement within the records function