Medical Records Associate
About The Position
Carolina Oncology Specialists has been providing compassionate, patient-centered care since 1983, delivering high-quality oncology and hematology services tailored to each individual's needs. Patients benefit from the convenience of receiving chemotherapy treatments in our clinics, along with expert diagnosis, treatment, and management of a wide range of blood disorders. Why Join Us? We are seeking talented, compassionate, and highly motivated individuals who are passionate about making a difference. At Carolina Oncology Specialists, you'll have the opportunity to support the meaningful work of community oncology while helping provide exceptional care and hope to the patients and families we serve. Join a team dedicated to clinical excellence, collaboration, and improving lives every day.
Requirements
- High school diploma or equivalent
- Minimum of 1–2 years of experience in medical records, healthcare administration, or related field
- Knowledge of HIPAA and patient privacy regulations
- Experience with EHR systems and document management processes
- Strong organizational and attention-to-detail skills
Nice To Haves
- Experience in oncology or specialty healthcare setting
- Familiarity with scanning systems, electronic indexing, and release of information processes
- Certification in Health Information Management (e.g., RHIT, RHIA, or equivalent)
Responsibilities
- Maintain and manage patient medical records in the electronic health record (EHR) system
- Scan, index, and upload medical documents accurately and in a timely manner
- Process incoming and outgoing medical records requests in accordance with HIPAA regulations
- Ensure completeness, accuracy, and proper documentation within patient records
- Respond to internal and external requests for medical records, including patients, providers, and third parties
- Track and document all record releases and requests
- Assist with chart preparation, record audits, and quality checks
- Manage incoming faxes, electronic documents, and correspondence
- Support providers and clinical staff with documentation retrieval and record access
- Maintain confidentiality and security of all protected health information (PHI)
- Identify and escalate discrepancies or missing documentation
- Ensure compliance with federal, state, and organizational policies and regulations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
