Medical Records Clerk
About The Position
Ensure all information being released is verified and checked for accuracy and follows all SDMI and Federal HIPAA and Privacy Regulations. Ensures that SDMI Core values are used when handling everyday concerns or issues with patients or staff. Must have strong Customer Service skills. Maintains a high level of privacy and security when it comes to the patient information, that you are releasing information to an approved person(s). Processes requests for medical records to patients, requesting physicians or outside facilities. Maintain accuracy of any outside records when received in the patient chart in the EMR. Prepare outside images for comparison to be read by Radiologist. May aide in preparing SDMI records that need to be sent with CRR out to doctors daily. Takes ACD calls from referring physicians, facilities, or patients and may aide patient with accessing the patient portal. Make sure all Emergent Records or requests sent via fax are handled in a timely manner. Maintain notes for each medical record request in the patients chart in the EMR. Identify and fix any errors that are caught and report them upon discovery. Fax reports that are not sent by DDS will be identified and faxed upon discovery. Assist other departments as needed. May perform other job related duties for the efficient operation of SDMI.
Requirements
- High school graduate or equivalent.
- Read and write English.
- Complete or direct the completion of an occurrence report within 24 hours of an event/occurrence/risk.
- Skill in organizing time to accommodate changes in workload and assignments.
- Skill to pay attention to details and accuracy.
- Respond positively to changes in assignments and priorities.
- Work as an effective team member.
- Able to identify hazardous material in the immediate work area.
- Know and follow all SDMI safety and evacuation guidelines, policies and procedures.
- Willingly participate in cross-training activities.
- Assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices.
- Demonstrate punctuality and a satisfactory attendance record.
- Take full responsibility for all functions within the job description and ensure completion before leaving.
- Communicate effectively when follow-up is needed.
Nice To Haves
- Previous medical experience preferred.
Responsibilities
- Verify and check information being released for accuracy and compliance with SDMI and Federal HIPAA and Privacy Regulations.
- Handle patient and staff concerns with SDMI Core values and strong Customer Service skills.
- Maintain a high level of privacy and security when releasing patient information to approved individuals.
- Process requests for medical records from patients, requesting physicians, or outside facilities.
- Maintain accuracy of outside records within the patient chart in the EMR.
- Prepare outside images for comparison by Radiologist.
- Assist in preparing SDMI records for daily distribution to doctors.
- Handle ACD calls from referring physicians, facilities, or patients, and assist patients with accessing the patient portal.
- Ensure timely handling of emergent records or requests sent via fax.
- Maintain notes for each medical record request in the patient's chart in the EMR.
- Identify and report errors upon discovery.
- Identify and fax reports not sent by DDS.
- Assist other departments as needed.
- Perform other job-related duties for the efficient operation of SDMI.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
