Lead Quality Engineer - Travel Portfolio - Costco Travel

Costco IT•Issaquah, WA
•$130,000 - $160,000

About The Position

Costco Travel IT seeks a dedicated and experienced Lead Quality Engineer to join its Travel Portfolio quality team. Quality Engineers are core delivery team members responsible for validating functional and nonfunctional requirements, translating product and technical requirements into automation code and test scripts, identifying defects, and supporting their remediation. This role leads quality practices across multiple teams and helps ensure that new or enhanced functionality is tested effectively throughout development and delivery. The Lead Quality Engineer designs and improves testing processes, promotes software testing and automation standards, defines testing strategies for complex implementations, and manages functional and automation backlogs in partnership with QA leadership. The role mentors quality professionals, supports hiring and onboarding, coordinates testing dependencies and risk mitigation, reports quality performance, and works with product and engineering colleagues to integrate automated tests into continuous integration pipelines and encourage shift-left testing.

Requirements

  • At least 4 years of QA experience designing, developing, and executing manual and automated tests.
  • At least 4 years of current, demonstrable experience with API and UI test automation.
  • Recent development experience in Java or a similar language.
  • Knowledge of typical multi-tier application architecture, including presentation, service, and data layers.
  • Knowledge of XML/JSON and web-based SOAP/RESTful services.
  • Knowledge of CI/CD systems and DevOps, including tools such as Jenkins.
  • Experience with service-oriented or microservices architectures.
  • Willingness to participate actively in a team that continually self-assesses and improves.
  • Self-driven continuous-learning mindset.
  • Experience working in a Scrum or other Agile environment.
  • Inventive problem-solving ability.

Nice To Haves

  • Experience building or maintaining automated test infrastructure.
  • Experience developing test tools.
  • Experience converting monoliths to microservices.
  • Mobile, device-specific, and responsive web experience.
  • Ability to work with offshore resources.
  • Experience with Microsoft SQL or a similar relational database.
  • Working knowledge of Apache, TFS, IntelliJ, Git, JUnit, Jenkins, Splunk, and SauceLabs.
  • Accessibility testing experience.
  • Knowledge of travel industry technology, such as third-party data feeds from hotels, theme parks, rental car organizations, and Global Distribution Systems (GDS).
  • Proficiency with Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Responsibilities

  • Design and lead implementation of testing processes for continuous improvement.
  • Drive adoption of software testing and automation integration standards and best practices.
  • Discover problems, analyze quality risks, and mitigate them.
  • Assist in defining testing strategies and approaches for complex technical implementations.
  • Direct and manage multiple onshore and offshore teams of quality professionals and remove roadblocks.
  • Participate in interviewing and onboarding employees and improving processes.
  • Mentor and guide team members to increase skills and productivity.
  • Manage and prioritize functional and automation team backlogs with the QA leadership team.
  • Measure and report organizational performance against quality goals and metrics.
  • Define testing strategies and approaches for validating new or enhanced functionality.
  • Lead team members in decomposing functional and nonfunctional requirements into test plans.
  • Determine test dependencies, including QA environments and tools, training, build and deployment plans, inter-team dependencies, and communication processes.
  • Identify risks to timely product delivery and collaborate on mitigation strategies.
  • Collaborate to investigate root causes of failed manual or automated test scripts.
  • Identify existing manual and automated test scripts affected by new features and capabilities.
  • Share feedback on sprint deliverable quality during retrospectives.
  • Manage defect remediation throughout the development lifecycle and create quality reports for stakeholders.
  • Collaborate with product team members, including Product Owners and System Analysts, to define automation testing approaches and strategies.
  • Develop testing protocols and standards, improve end-to-end testing outcomes, and share and adopt best practices with the center of excellence and other Quality Engineers.
  • Guide team members such as DevOps Engineers and Systems Architects in incorporating automated test scripts into the continuous integration pipeline.
  • Share test automation practices with engineers to promote shift-left testing.

Benefits

  • Paid time off
  • Medical, dental, vision, hearing aid, pharmacy, behavioral health, and employee assistance benefits
  • Health care reimbursement account
  • Dependent care assistance plan
  • Short-term disability insurance
  • Long-term disability insurance
  • AD&D insurance
  • Life insurance
  • 401(k)
  • Stock purchase plan for eligible employees
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