Lead Quality Control Technician

Advanced Innovative Technology Corp•Redlands, CA

About The Position

TrakMotive is seeking a detail-oriented Lead Quality Control Technician to oversee and guide product inspections for labor claims, identify potential defects with the product team, and help maintain quality standards. The role uses data and analysis to identify trends, support company initiatives, and inform decisions. As a quality subject matter expert, the technician shares knowledge, champions improvement efforts, and serves as a resource to the team. The position also supports team workflow, mentors and develops team members, and collaborates with leadership to address challenges and keep operations running smoothly. TrakMotive is a global automotive aftermarket company founded in 1996 that designs, manufactures, and distributes components, including CV Axles, Drive Shafts, and Window Regulators. The company describes itself as a full-service partner to major distributors and retailers and highlights the opportunity to contribute to its growth and develop a career alongside the company.

Requirements

  • At least 3 years of hands-on experience in a related role.
  • Solid automotive knowledge, especially diagnostics and troubleshooting.
  • Experience using precision measuring tools such as micrometers and calipers.
  • Strong communication skills.
  • Proficiency in Microsoft Office, especially Excel and Word.
  • Comfort working with and organizing large amounts of data.
  • Ability to prioritize tasks and consistently meet deadlines.
  • Knowledge of automotive labor invoices and ability to identify discrepancies.
  • Strong attention to detail.
  • Problem-solving ability and follow-through.
  • Must be at least 18 years old and legally authorized to work in the United States.
  • Ability to pass a post-offer background check and drug screen.

Responsibilities

  • Lead and support workflow to ensure timely processing and closure of received labor claims.
  • Support team training and provide quality oversight to help meet efficiency, safety, and accuracy goals.
  • Work with the product team to achieve and sustain the desired overall proficiency in product failure analysis.
  • Inspect, measure, and document details related to labor claims.
  • Capture and record information to support tracking of manufacturing issues.
  • Receive, sort, and organize incoming shipments, including samples and labor claims delivered by UPS, FedEx, and DHL.
  • Keep internal quality tracking documents accurate and up to date.
  • Support the product management team as a resource.
  • Take on additional responsibilities as needed to support the team and business.
  • Mentor and develop team members and collaborate with leadership to resolve challenges.
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