Lead Quality Control

Lamb Weston•Pasco, WA
•Onsite

About The Position

The Lead Quality Control employee leads and trains lab technicians in grading and data collection, verifies the accuracy of information entered into the data system, and keeps communication open between departments about grades. The role supports quality and food safety operations by collecting and tracking samples and results, maintaining required documentation and plans, investigating customer complaints, and overseeing shift leads and technicians. It also includes administrative work and other tasks as assigned.

Requirements

  • High school diploma/GED or equivalent; alternatively, three to six months of related experience and/or training, or an equivalent combination of education and experience.
  • 1–2 years of experience working with computer programs such as Excel, Outlook, and PowerPoint.
  • 1–2 years of experience leading and directly supervising others.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to use oral or written communication to teach and train, and to correspond with team leaders, third-party vendors, the sales department, and the warehouse.
  • Ability to solve practical problems and handle situations with a variety of concrete variables and limited standardization.
  • Ability to read, write, and comprehend English.

Nice To Haves

  • Bilingual Spanish and English.

Responsibilities

  • Collect, label, and ship microbiological finished samples, environmental swabs, and belt swabs.
  • Gather, store, and ship customer sample requests.
  • Track microbiological results and enter them into the data system.
  • Issue corrective action forms for out-of-grade checks and positive checks.
  • Develop and update Pre-Qualification Requirements (PQR) and Job Hazard Analysis (JHA).
  • Train technicians on QA grading procedures and job hazards.
  • Maintain the HACCP plan and ensure safe practices are maintained.
  • Review daily data entries made by lab technicians and shift leads.
  • Document and track CCPs and foreign material findings.
  • Build data entry panels in the process entry system.
  • Order lab supplies using a computer-based program.
  • Investigate customer complaints.
  • Perform administrative tasks such as filing, copying, and typing.
  • Write correspondence and reports.
  • Oversee shift leads and technicians.
  • Read and interpret documents containing lab terminology, safety rules, and specification levels.
  • Perform other tasks as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible Spending Accounts for health and dependent care, and Health Reimbursement Accounts.
  • Well-being programs, including companywide events and a wellness incentive program.
  • Paid Time Off.
  • 401(k) plan with company contributions.
  • Financial planning services.
  • Employee stock purchase program.
  • Health Savings Accounts.
  • Life and accident insurance.
  • Family-friendly employee events.
  • Employee Assistance Program services, including mental health and concierge-type services.
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