Lead Project Manager, Marketing Operations

British American Tobacco•Winston-Salem, NC

10h•Hybrid

About The Position

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together! REYNOLDS AMERICAN has an exciting opportunity for a Lead Project Manager, Marketing Operations in Winston-Salem, NC The Lead Project Manager, Marketing Operations plays a key role for Campaign Operations, making campaign work visible, structured, and actionable across the Consumer Experience ecosystem. This role is responsible for intake hygiene, status integrity, daily operating rhythms, weekly pipeline visibility, and project management discipline across active and upcoming work. This role partners closely with Journey Leads, channel teams, and Campaign Operations leadership to ensure work enters the system with the right information, clear ownership, and defined readiness before execution begins. The role directs contractor capacity day-to-day and helps teams surface blockers, manage dependencies, and maintain a trusted view of campaign status while staying focused on project management and coordination rather than campaign deliverable execution

Requirements

Bachelor’s degree required; degree in Marketing, Business, Communications, Operations, Project Management, or related field preferred.
4+ years of experience in project management, campaign operations, marketing operations, workflow management, or related business functions.
Experience managing project intake, status reporting, pipeline visibility, stand-ups, or cross-functional workflow routines.
Strong understanding of campaign briefing, channel handoffs, operational readiness, and project governance.
Strong organization, documentation, prioritization, communication, and stakeholder management skills.
Demonstrated ability to manage dependencies, surface blockers, and maintain accurate project status across teams.
Very strong skills in working with Excel and PowerPoint.

Responsibilities

Ensure all campaign-related work is accurately tracked, organized, and maintained in compliance with established processes and standards
Review incoming briefs and project requests for completeness, clarity, required inputs, and alignment to approved brief standards before work moves into active management.
Maintain a trusted view of active work, ensuring Workfront reflects accurate status, owners, timing, dependencies, blockers, and next steps.
Lead daily Campaign Operations stand-ups to surface priorities, blockers, handoffs, timing risks, and capacity considerations.
Publish the weekly campaign pipeline, providing visibility into active work, upcoming demand, priority shifts, and key operational risks.
Translate approved priorities into Workfront sequencing, status visibility, and operational readiness.
Direct contractor capacity day-to-day, ensuring support is aligned to current priorities, workload needs, and delivery timelines.
Partner with Journey Leads and channel teams to clarify brief details, resolve intake questions, confirm readiness, and manage timing, handoffs, and dependencies.

Benefits

401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
Company contributes an additional three percent to 401(k) whether employee participates or not
Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
Health Savings Account start-up contribution for employees who elect the high deductible health plan
Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
Company paid life insurance of 1x annual base pay ($50,000 minimum)
Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
Tuition reimbursement and student loan support
Dependent Scholarship Programs
Free confidential personal financial counselling service
On-site health centers and 24/7 fitness centers at certain company locations
A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
Health-care concierge service
Volunteer service opportunities
Extensive training opportunities
Company vehicle for eligible employees
Mobile phone allowance for eligible employees
Paid Leave: Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
Paid Parental Leave + temporary reduced work schedule opportunity
Funeral Leave
Short-Term Disability Leave
Long-Term Disability Leave
Jury Duty Leave
Military Leave
Released Time for Children’s Education
Community Outreach Leave
Other paid leave benefits, as required by state or local law