Lead Product Manager - Portals Platforms

Wolters Kluwer•Chicago, IL

2d•$118,300 - $207,400•Hybrid

About The Position

The Lead Product Manager – Portals Platforms creates customer and business value through Wolters Kluwer’s CLC portal products, including MyCT and CT Advantage. The role combines customer understanding, product judgment, experimentation, and execution to deliver products that customers adopt and value. The position develops a deep understanding of customer workflows, identifies meaningful problems to solve, and translates customer, market, and business insights into product priorities and measurable outcomes. It works closely with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts to discover, build, launch, and improve products. Product Managers are expected to use AI-enabled ways of working and the Agentic Product Development Life Cycle to accelerate learning, prototyping, experimentation, and execution while remaining accountable for product decisions and outcomes.

Requirements

Bachelor’s degree or equivalent practical experience; relevant professional experience or domain expertise may substitute where appropriate.
Product Management experience in enterprise software, SaaS, information services, or similarly complex product environments.
Experience using AI to accelerate customer understanding, insight synthesis, experimentation, prototyping, and product execution while maintaining human judgment.
Experience applying AI and automation in product development to enhance requirements definition, accelerate delivery, or enable intelligent product capabilities.
Hands-on experience shipping products and experiences to clients in the invoicing, billing, and financial services domain.
Demonstrated experience translating customer, market, workflow, and business insight into product priorities and measurable outcomes.
Experience across product discovery, validation, launch, and continuous improvement.
Experience partnering effectively with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts.
Proven ability to work in distributed, matrixed organizations with strong cross-functional collaboration.
Ability to work US East Coast or Central hours.
Ability to travel as needed, approximately 15%.

Nice To Haves

Experience building, launching, or improving AI-enabled products, capabilities, or workflows.
Experience using customer feedback, experimentation, and product telemetry to improve product outcomes.

Responsibilities

Create customer and business value through Wolters Kluwer’s CLC portal products, including MyCT and CT Advantage.
Develop a deep understanding of customer workflows and identify meaningful problems to solve.
Translate customer, market, and business insights into product priorities and measurable outcomes.
Collaborate with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts to discover, build, launch, and improve products.
Use AI to accelerate learning, prototyping, experimentation, and execution while remaining accountable for product decisions and outcomes.
Use customer research, evidence, experimentation, telemetry, and business data to guide product decisions and continuous improvement.
Align cross-functional teams, manage dependencies, and influence decisions in a matrixed organization.