Lead Product Manager - Ethernet Network

Lumen Technologies•Remote, OR
•$103,711 - $140,109

About The Position

The Lead Product Manager – Ethernet Network owns the strategy, roadmap, delivery, go-to-market execution, and lifecycle performance of Lumen’s Ethernet network product. The role is the accountable business voice for the product within its Agile Release Train (ART), translating customer needs, market opportunities, product-line priorities, and network strategy into a prioritized feature backlog for engineering teams. The position partners across architecture, engineering, operations, sales, marketing, finance, legal, and regulatory teams to evolve the Ethernet network, improve customer outcomes, and deliver sustainable revenue and margin growth. It calls for strong technical and commercial judgment, disciplined product leadership, and hands-on Agile Product Manager accountability within Lumen’s SAFe operating model.

Requirements

  • Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent education and relevant experience.
  • Five or more years of experience in product management, technical product ownership, or a related discipline within telecommunications, networking, software, platform, or technology services.
  • Demonstrated end-to-end ownership of a product or major feature area, including strategy, roadmap development, requirements, delivery, launch, and performance management.
  • Experience translating customer and business needs into well-defined features, requirements, and acceptance criteria in partnership with engineering teams.
  • Working knowledge of Ethernet services and network technologies, with technical aptitude to evaluate product, platform, API, operational, and architectural trade-offs.
  • Experience in an Agile or SAFe delivery environment, including backlog prioritization, PI Planning, and cross-functional delivery coordination.
  • Ability to use customer insight, market analysis, financial data, and performance metrics to make product investment and prioritization decisions.
  • Experience developing business cases and supporting pricing, go-to-market, launch-readiness, and sales-enablement activities.
  • Strong written, verbal, presentation, and stakeholder-management skills, with the ability to communicate with technical teams, business partners, and senior leaders.
  • Ability to lead through influence, manage competing priorities, resolve ambiguity, and deliver results in a fast-paced, matrixed organization.
  • Hands-on proficiency with Jira and Microsoft Excel.

Nice To Haves

  • Familiarity with APIs, product analytics, and roadmap or portfolio-management tools.

Responsibilities

  • Own the Ethernet network product vision, strategy, roadmap, objectives, and key results across the full lifecycle, from concept and investment through launch, growth, optimization, and retirement.
  • Analyze customer needs, market trends, competitive alternatives, sales insights, and operational data to define differentiated product capabilities and priorities.
  • Develop and maintain a 12–24 month product roadmap aligned with network evolution, business strategy, transformation priorities, and related product portfolios.
  • Own, maintain, and prioritize the product feature backlog, ensuring features have clear business outcomes, requirements, acceptance criteria, dependencies, and engineering readiness.
  • Write and prioritize features with Product Owners, System Architects, engineering teams, and delivery partners, decomposing higher-level capabilities into executable increments of value.
  • Represent the product in SAFe planning and delivery activities, including PI Planning, roadmap and vision reviews, backlog refinement, PO Sync, System Demos, and outcome reviews.
  • Track and manage product-level risks, assumptions, dependencies, impediments, and trade-offs in Jira, escalating decisions requiring broader alignment.
  • Coordinate cross-team dependencies with Technical Program Managers and delivery leaders, maintaining transparency on scope, sequencing, milestones, and delivery health.
  • Lead product-level business planning, including business cases, pricing inputs, investment and resource needs, revenue and margin opportunities, and measurement of ROI, KPIs, OKRs, and backlog health.
  • Coordinate go-to-market and launch readiness with engineering, network operations, marketing, sales, customer success, support, finance, legal, and regulatory stakeholders.
  • Enable sales and solution teams with positioning, customer benefits, competitive differentiation, roadmap guidance, and assessment of qualified feature or customization requests.
  • Maintain current product documentation and communications, and provide updates on strategy, roadmap, delivery progress, product performance, and decisions.
  • Build subject-matter expertise in Ethernet services, network capabilities, customer use cases, and the competitive and regulatory environment.
  • Influence and align cross-functional teams without direct authority, using data, customer insight, and product judgment to drive decisions and accountability.

Benefits

  • Comprehensive package featuring health, life, and voluntary lifestyle benefits, plus other perks supporting physical, mental, emotional, and financial wellbeing.
  • Bonus structure, including short-term incentives, long-term incentives and/or sales compensation; details are available during the selection process.
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