Lead Product Manager- Agentic Tax

Wolters Kluwer•Coppell, TX

About The Position

Wolters Kluwer Tax & Accounting seeks a strategic, customer-focused Lead Product Manager to lead product definition, portfolio strategy, and business outcomes across a product portfolio, platform, or major customer domain. The role serves as a senior product definer and business leader, identifying market opportunities, setting investment priorities, shaping product strategy, and delivering measurable customer and commercial outcomes. The Lead Product Manager aligns Product, Engineering, UX, Marketing, Sales, Customer Success, and executive leadership to ensure investments support competitive advantage, revenue growth, customer value, and market leadership. The role combines product management expertise, commercial acumen, customer-centric thinking, and understanding of AI-enabled innovation. It owns portfolio outcomes and strategy, commercial growth, customer discovery, AI and agentic product leadership, data-driven portfolio management, and executive and organizational alignment. The position also coaches and mentors Product Managers and performs other duties as assigned by the supervisor. The position requires a bachelor's degree or equivalent experience and at least eight years of product management experience, including enterprise SaaS leadership. An MBA or advanced degree is preferred. Travel is up to 25%, and the physical environment is a normal office environment. Compensation is $107,500–$188,400 USD, with eligibility for a bonus. Wolters Kluwer offers benefits including medical, dental, and vision plans, 401(k), FSA/HSA, commuter benefits, tuition assistance, vacation and sick time, and paid parental leave. Applicants may be required to appear onsite at a Wolters Kluwer office during the recruitment process.

Requirements

Bachelor's degree from an accredited university or equivalent experience.
At least 8 years of product management experience with enterprise SaaS leadership experience.
Proven ownership of multi-product or platform-level strategies.
Proven experience owning product strategy, commercialization, growth initiatives, and measurable business outcomes.
Ability to define long-term product vision, establish investment priorities, make strategic trade-off decisions, and connect product investments to measurable customer and business outcomes.
Ability to understand APIs, platforms, and engineering trade-offs and translate business needs into technical direction.
Strong understanding of AI, generative AI, and agentic systems, with ability to identify opportunities, establish governance frameworks, and drive scalable value creation.
Experience managing cloud-based products, platforms, ecosystems, integrations, continuous delivery environments, and usage-based business models.
Strong understanding of revenue growth, profitability, pricing, packaging, customer acquisition, retention, expansion, and value realization strategies.
Deep expertise in customer research, jobs-to-be-done methodology, workflow analysis, journey mapping, experimentation, and opportunity identification.
Ability to leverage quantitative, qualitative, operational, and financial data to evaluate performance, make investment decisions, and optimize outcomes.
Exceptional verbal, written, presentation, and stakeholder management skills, including ability to influence without direct authority and align diverse stakeholders.
Ability to operate effectively in ambiguous environments, manage complexity, drive alignment, and consistently deliver measurable results.

Nice To Haves

Preferred field of study: Business, Computer Science, Engineering, Information Systems, or a related discipline.
MBA or advanced degree preferred.

Responsibilities

Define and communicate product vision, portfolio strategy, investment priorities, and outcome-based roadmaps across multiple products, capabilities, customer journeys, or platform domains.
Synthesize customer needs, market dynamics, product performance, competitive intelligence, regulatory trends, and business objectives into strategic growth opportunities.
Lead where-to-play and how-to-win decisions, including choices about customer segments, market opportunities, platform investments, and emerging technologies.
Establish portfolio OKRs, business cases, success metrics, and measurable customer and commercial outcomes.
Prioritize work by balancing customer value, business impact, scalability, technical complexity, risk, and long-term strategic objectives.
Partner with executive leadership to evaluate growth opportunities, strategic partnerships, acquisitions, and platform investments.
Ensure product strategies support revenue growth, customer retention, market expansion, profitability, and enterprise objectives.
Own portfolio outcomes including adoption, retention, expansion, revenue growth, customer satisfaction, and profitability.
Lead pricing, packaging, monetization, and value-realization strategies with Product Marketing and business leadership.
Define market-entry, launch, adoption, and expansion strategies for new products, capabilities, and customer segments.
Partner with Sales, Marketing, and Customer Success leadership to accelerate customer acquisition, retention, and growth.
Gather and translate customer, partner, and market feedback into commercialization and investment decisions.
Lead strategic customer engagements, customer advisory boards, and executive-level discovery efforts.
Identify adjacent markets, ecosystem partnerships, distribution opportunities, and new growth vectors.
Establish discovery frameworks and research practices that scale customer understanding across teams.
Lead complex customer discovery with enterprise customers, strategic accounts, partners, and key market segments.
Drive customer journey analysis, workflow mapping, identification of unmet needs, and opportunity assessment.
Sponsor experimentation programs to validate assumptions and inform investment decisions.
Guide development and validation of concepts, prototypes, MVPs, and strategic product initiatives.
Translate customer insights into product strategy, roadmap decisions, and measurable business outcomes; champion customer-centric product development.
Define and execute AI and agentic product strategies that create differentiated customer value and competitive advantage.
Establish frameworks for evaluating, prioritizing, testing, and scaling AI-enabled product opportunities.
Drive adoption of AI-powered workflows across product management, customer research, experimentation, and product delivery.
Partner with Engineering, Data Science, Architecture, and UX teams to design intelligent experiences and workflow automation solutions.
Establish responsible AI governance, risk management practices, transparency standards, and human-in-the-loop controls.
Evaluate emerging AI technologies, market trends, and partnership opportunities, and advise on AI-enabled product transformation.
Define portfolio-level measurement frameworks across customer, operational, product, and commercial performance.
Use product usage data, customer insights, financial performance, market signals, and operational metrics to guide investment decisions.
Assess portfolio performance and recommend strategic shifts based on measurable results and changing market conditions.
Ensure accountability for OKRs, business outcomes, growth objectives, and customer value metrics.
Communicate portfolio performance, risks, opportunities, and investment recommendations to executive stakeholders.
Promote evidence-based decision making across product teams.
Influence executive leaders on strategic priorities, investment decisions, product direction, and operating model improvements.
Lead alignment across Product, Engineering, UX, Marketing, Sales, Customer Success, Finance, and executive leadership.
Establish governance processes, prioritization frameworks, and decision-making mechanisms that improve portfolio effectiveness.
Coach and mentor Product Managers and promote excellence in discovery, prioritization, experimentation, and outcome-based product management.
Identify and proactively manage strategic risks, dependencies, organizational constraints, and resource trade-offs.
Drive organizational alignment around customer outcomes, business impact, and long-term strategic objectives.
Represent Product Management with customers, partners, industry forums, and executive leadership teams.
Perform other duties as assigned by the supervisor.