Lead Product Manager- Agentic Tax

Wolters Kluwer•Coppell, TX
•$107,500 - $188,400

About The Position

Wolters Kluwer Tax & Accounting seeks a strategic, customer-focused Lead Product Manager to lead product definition, portfolio strategy, and business outcomes across a product portfolio, platform, or major customer domain. The role is a senior Product Definer and business leader responsible for identifying market opportunities, defining investment priorities, shaping product strategy, and delivering measurable customer and commercial outcomes. It drives alignment across Product, Engineering, UX, Marketing, Sales, Customer Success, and executive leadership to ensure investments deliver sustainable competitive advantage, revenue growth, customer value, and market leadership. The Lead Product Manager owns portfolio strategy and commercial outcomes; leads customer discovery, design, and innovation; and defines AI and agentic product strategies. The position uses data to guide portfolio decisions, establishes governance and prioritization mechanisms, influences executives, and coaches Product Managers. The role also represents Product Management with customers, partners, industry forums, and executive leaders. Travel is up to 25%.

Requirements

  • Bachelor's degree from an accredited university or equivalent experience.
  • 8+ years in product management with enterprise SaaS leadership experience.
  • Proven ownership of multi-product or platform-level strategies.
  • Proven experience owning product strategy, commercialization, growth initiatives, and measurable business outcomes.
  • Ability to define long-term product vision, establish investment priorities, make strategic trade-off decisions, and connect product investments to measurable customer and business outcomes.
  • Ability to understand APIs, platforms, and engineering trade-offs and translate business needs into technical direction.
  • Strong understanding of AI, generative AI, and agentic systems, including identifying opportunities, establishing governance frameworks, and driving scalable value creation.
  • Experience managing cloud-based products, platforms, ecosystems, integrations, continuous delivery environments, and usage-based business models.
  • Strong understanding of revenue growth, profitability, pricing, packaging, customer acquisition, retention, expansion, and value realization strategies.
  • Expertise in customer research, jobs-to-be-done methodology, workflow analysis, journey mapping, experimentation, and opportunity identification.
  • Ability to leverage quantitative, qualitative, operational, and financial data to evaluate performance, make investment decisions, and optimize outcomes.
  • Exceptional verbal, written, presentation, and stakeholder management skills; ability to influence without direct authority and align diverse stakeholder groups.
  • Ability to operate effectively in ambiguous environments, manage complexity, drive alignment, and consistently deliver measurable results.
  • Travel up to 25%.
  • Normal office environment.

Nice To Haves

  • Preferred fields of study include Business, Computer Science, Engineering, Information Systems, or related disciplines.
  • MBA or advanced degree preferred.

Responsibilities

  • Define and communicate product vision, portfolio strategy, investment priorities, and outcome-based roadmaps across products, capabilities, customer journeys, or platform domains.
  • Synthesize customer needs, market dynamics, product performance, competitive intelligence, regulatory trends, and business objectives into strategic growth opportunities.
  • Lead where-to-play and how-to-win decisions involving customer segments, markets, platform investments, and emerging technologies.
  • Establish portfolio OKRs, business cases, success metrics, and measurable customer and commercial outcomes.
  • Prioritize work by balancing customer value, business impact, scalability, technical complexity, risk, and long-term strategic objectives.
  • Partner with executive leadership to evaluate growth opportunities, strategic partnerships, acquisitions, and platform investments.
  • Ensure product strategies support revenue growth, customer retention, market expansion, profitability, and enterprise objectives; serve as a thought leader on industry trends, customer workflows, competitive positioning, and product innovation.
  • Own portfolio business outcomes, including adoption, retention, expansion, revenue growth, customer satisfaction, and profitability.
  • Lead pricing, packaging, monetization, and value realization strategies with Product Marketing and business leadership.
  • Define market-entry, launch, adoption, and expansion strategies for products, capabilities, and customer segments.
  • Partner with Sales, Marketing, and Customer Success leadership to accelerate customer acquisition, retention, and growth.
  • Establish mechanisms to gather and translate customer, partner, and market feedback into commercialization and investment decisions.
  • Lead strategic customer engagements, customer advisory boards, and executive-level discovery efforts.
  • Identify adjacent markets, ecosystem partnerships, distribution opportunities, and new growth vectors.
  • Establish customer discovery frameworks and research practices that scale customer understanding across teams.
  • Lead complex discovery initiatives with enterprise customers, strategic accounts, partners, and key market segments.
  • Drive customer journey analysis, workflow mapping, unmet-needs identification, and opportunity assessment.
  • Sponsor experimentation programs; guide the development and validation of concepts, prototypes, MVPs, and strategic product initiatives.
  • Ensure customer insights inform product strategy, roadmap decisions, and measurable business outcomes; champion customer-centric product development.
  • Define and execute AI and agentic product strategies that create differentiated customer value and competitive advantage.
  • Establish frameworks for evaluating, prioritizing, testing, and scaling AI-enabled product opportunities.
  • Drive adoption of AI-powered workflows across product management, customer research, experimentation, and product delivery.
  • Partner with Engineering, Data Science, Architecture, and UX to design intelligent experiences and workflow automation solutions.
  • Establish responsible AI governance, risk management practices, transparency standards, and human-in-the-loop controls.
  • Evaluate emerging AI technologies, market trends, and partnership opportunities; advise on AI-enabled product transformation initiatives.
  • Define portfolio-level measurement frameworks across customer, operational, product, and commercial performance.
  • Use product usage data, customer insights, financial performance, market signals, and operational metrics to guide investment decisions.
  • Assess portfolio performance and recommend strategic shifts based on measurable results and changing market conditions.
  • Ensure accountability for OKRs, business outcomes, growth objectives, and customer value metrics.
  • Communicate portfolio performance, risks, opportunities, and investment recommendations to executive stakeholders.
  • Promote evidence-based decision making across product teams.
  • Influence executive leaders on strategic priorities, investment decisions, product direction, and operating model improvements.
  • Lead alignment across Product, Engineering, UX, Marketing, Sales, Customer Success, Finance, and executive leadership.
  • Establish governance processes, prioritization frameworks, and decision-making mechanisms that improve portfolio effectiveness.
  • Coach and mentor Product Managers in discovery, prioritization, experimentation, and outcome-based product management.
  • Identify and proactively manage strategic risks, dependencies, organizational constraints, and resource trade-offs.
  • Drive organizational alignment around customer outcomes, business impact, and long-term strategic objectives.
  • Represent Product Management with customers, partners, industry forums, and executive leadership teams.
  • Perform other duties as assigned by supervisor.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending account (FSA)
  • Health savings account (HSA)
  • Commuter benefits
  • Tuition assistance
  • Vacation and sick time
  • Paid parental leave
  • Bonus eligibility
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