Lead Product Manager

FanDuel•Atlanta, GA

1d•$138,000 - $190,300•Hybrid

About The Position

FanDuel is hiring a Lead Product Manager to drive the strategy and execution of Account Management and Profile experiences across its portfolio of products, including Sportsbook, Casino, Racing, Daily Fantasy Sports, and new product categories. This role involves shaping how millions of customers manage their accounts and personal information, operating at the intersection of customer experience, regulatory complexity, and multi-product ecosystem management. The Lead Product Manager will partner closely with Engineering, Product across other verticals, Risk/Fraud, Finance, Compliance, and Legal to build customer-first, compliant, resilient, and scalable account management experiences. This is a high-impact role for an experienced product leader who wants to own meaningful initiatives. In addition to specific responsibilities, employees may be required to perform other duties as assigned by the Company to ensure operational flexibility and meet evolving business needs.

Requirements

7+ years of product management experience with a track record of driving measurable business outcomes through customer-facing experiences.
Experience with account management, identity, profile/personalization, or customer data products is preferred. We'll also strongly consider candidates with experience in adjacent domains — customer onboarding, conversion optimization, self-serve platforms, or marketplace account features.
Demonstrated ownership of complex, cross-functional initiatives with measurable business impact — e.g., user engagement, feature adoption, conversion, retention, revenue generation, cost optimization, or comparable KPI improvements.
Experience leading and developing others as a direct manager — at least one product manager or analyst reporting to you, with evidence of their growth under your leadership.
Comfort working in regulated or compliance-sensitive environments, with experience partnering closely with Legal, Compliance, and Risk (or equivalent functions).
Technical fluency: comfortable collaborating deeply with engineering on APIs, complex identity systems, multi-product architecture, and third-party vendor integrations.
Strong business acumen: crafting business cases, prioritizing tradeoffs, and communicating clearly with executive stakeholders.
Excellent written and verbal communication; able to influence without authority across senior leadership and cross-functional partners.
Passion for sports, sports betting, or sports-adjacent products; existing knowledge in these areas is a plus.

Nice To Haves

Bonus: exposure to AI in a product context — whether that's using AI tools to accelerate your own product workflows, leveraging AI to build product features, or simply a strong curiosity and aptitude for incorporating AI into how modern PMs work.

Responsibilities

Partner with the Director of Product to define and communicate a clear product vision, strategy and roadmap for Account Management and Profile — balancing customer experience, operational efficiency, and regulatory/compliance requirements.
Own the end-to-end account management journey across FanDuel's portfolio — personal details, profile customization, account settings, and self-serve capabilities — designing experiences that balance ease-of-use with the controls, disclosures, and auditability required for a regulated environment.
Enable seamless account experiences across all FanDuel products (Sportsbook, Casino, Racing, Predicts, DFS). Identify and drive self-service opportunities that reduce friction, increase customer autonomy, and improve the overall account management journey across the multi-product ecosystem.
Build deep knowledge of account management product features, user journeys, and customer identity/profile best practices. Stay informed on market shifts, competitors, and emerging personalization technologies to refine the product roadmap.
Drive measurable improvements in customer satisfaction, completion rates, and account feature adoption while maintaining strong controls. Establish, track, and communicate the success metrics (HEART scores, task success, conversion, user happiness) that matter and use a data-driven approach to prioritize work and demonstrate impact.
Partner with Compliance, Legal, and Risk to evolve account self-service capabilities that increase customer autonomy while meeting regulatory requirements (e.g., customer verification, account settings management, T&C acceptance flows).
Champion a test-and-learn approach: concept validation, A/B tests, pilots, and phased rollouts to validate account experience improvements before broad launches.
Partner with engineering to ensure clear requirements, strong acceptance criteria, and high-quality launches. Manage dependencies, triage issues, and act as an escalation point to keep delivery on track across multiple product pods.
Lead complex initiatives end-to-end—from discovery and business case through delivery and iteration. Align stakeholders across Product, Engineering, Commercial, Finance, Legal, Compliance, Risk/Fraud, and Operations; remove blockers and drive decisions.
Deliver concise, action-oriented communication and confidently present to senior leadership and cross-functional partners to secure buy-in, align priorities, and drive outcomes.

Benefits

Array of health plans (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
Generous paid time off (PTO & sick leave)
Annual bonus and long-term incentive opportunities (based on performance)
401k with up to a 5% match
Commuter benefits
Pet insurance
Medical, vision, and dental insurance
Life insurance
Disability insurance
401(k) matching program
Short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.
Paid personal time off
14 paid company holidays
Paid sick time in accordance with all applicable state and federal laws.