Lead Product Manager

Ericsson•Santa Clara, CA

19d•$212,500 - $265,500•Hybrid

About The Position

Ericsson is looking for a strategic and execution-oriented Product Manager to help drive the commercial strategy, product packaging, and end-to-end customer experience for our public and private cloud networking solutions. This is a high-impact, cross-functional role sitting at the intersection of product, go-to-market, and customer success — responsible not just for defining what we build, but for how we price, package, deliver, and sell it.

Requirements

7+ years of product management experience, with meaningful time spent on commercial strategy, packaging, pricing, or platform/SaaS products.
Strong communication, including the ability to clearly articulate ideas, cast vision, reduce complexity, and unambiguously communicate our goals and strategy as well as development priorities and key outcomes
Ability to be proactive and take the lead in identifying needs, recommending ideas, defining requirements, prototyping concepts, securing buy-in, and driving alignment
Must be people smart, sensitive to relational nuances, perceptive of organizational and cultural dynamics, and socially engaging
Deep understanding of cloud subscription business models, including SaaS licensing, entitlement management, and usage-based pricing.
Demonstrated ability to own end-to-end customer journeys — not just feature delivery, but how customers discover, purchase, onboard, and renew.
Strong analytical skills; comfortable with pricing modeling, funnel analysis, and usage data.
Excellent cross-functional collaboration and communication skills; able to influence without authority across Sales, Finance, Engineering, and Operations.

Nice To Haves

Experience managing the intersection of on-premises and cloud products in an enterprise or networking/infrastructure context is a strong plus.
Experience in networking, wireless, or enterprise infrastructure is a plus.
Familiarity with SFDC, D365, or other CRM or ERP commerce platforms is a bonus.

Responsibilities

Define and evolve packaging and pricing models for products, balancing simplicity for partners and customers along with revenue optimization for the business.
Lead packaging decisions across product tiers, bundles, and licensing structures — including subscription, perpetual, and hybrid models.
Partner with Sales, Finance, and Marketing to build and validate commercial constructs that resonate with each of our routes to market, partner and customer personas, and industry segments.
Conduct competitive analysis and market research to inform pricing strategy and identify packaging gaps or opportunities.
Own the roadmap and lifecycle for cloud-delivered features within the NetCloud platform, from ideation through GA and beyond.
Define requirements and work closely with engineering to deliver reliable, scalable cloud capabilities that differentiate Ericsson's offerings.
Manage feature entitlements and how capabilities map across product tiers and subscription levels.
Track adoption, usage, and health metrics for cloud features; use data to drive iteration and prioritization.
Own the product elements that influence customer purchasing and lifecycle experiences — from discovery and trial to quote, purchase, provisioning, renewal, and expansion.
Identify and reduce friction in the buying and onboarding experience, working with Operations, Sales, Engineering, IT, and Commerce teams.
Define and improve self-service and partner-assisted purchasing flows.
Partner with Customer Success to ensure post-sale experience (license management, upgrades, renewals) is seamless and drives retention.
Collaborate with Operations and IT on systems that support the order-to-deploy workflow.
Serve as the connective tissue between Product, GTM, Sales, Finance, Legal, and Operations on all commercial and packaging initiatives.
Represent the voice of the customer and the business in roadmap tradeoffs.
Present strategy and recommendations to senior leadership and key stakeholders.

Benefits

Subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution.
Subsidized HMO option through Kaiser for California employees.
Subsidized dental and vision coverage.
401(k) plan with a 4% company match and immediate vesting.
Company-paid employee basic life and AD&D insurance.
Company-paid disability benefits.
A minimum of 15 days of accrued vacation.
Up to 3 personal days per year.
11 annual holidays.
8 hours of volunteer time.
80 hours of sick time annually.
Up to 16 weeks of paid maternity leave.
6 weeks of parental or adoption leave at 100% of pay.
Comprehensive Employee Assistance Program.
Mobile therapy.
Volunteer paid time off.