Lead Product Designer

CADY•Alpharetta, GA

4d•Onsite

About The Position

CADY is seeking a Lead Product Designer to create intuitive, visually polished digital experiences for students, parents, and school administrators. Reporting to the VP of Brand Experience, this role designs responsive web experiences across mobile and desktop for the Booking and Ordering websites, Parent Dashboard, and CADY.com. The designer balances business goals with customer needs, using data-driven insights, user research, and design best practices to guide decisions. The role calls for clear storytelling and communication, including presenting design concepts to executives, and working effectively within a fast-paced seasonal production cycle. The Lead Product Designer sets product design direction, develops and maintains CADY’s design system, creates prototypes and high-fidelity designs, and coordinates with internal teams and external development partners to support implementation. The role also plans and manages user testing, incorporates feedback, and keeps design files and handoff materials organized and well documented.

Requirements

Bachelor of Arts in a design-related field or equivalent credentials from a UX or product design training program.
Five or more years of experience as a product designer, UX designer, or interaction designer in the digital field.
Portfolio demonstrating end-to-end product design work, including research, wireframes, flows, high-fidelity UI, and prototypes.
Expert-level Figma proficiency, including variable components, responsive layouts using auto-layout, annotations, and style.
Demonstrated ability to lead design decisions and influence product direction across a cross-functional team.
Experience designing consumer-facing e-commerce or digital products.
Experience building or contributing to a design system.
Ability to design across desktop, tablet, and mobile breakpoints.
Ability to sit and work at a computer for extended periods and regularly use a computer, keyboard, mouse, and other standard office equipment.
Ability to occasionally stand, walk, bend, or reach in an office environment and lift and move items up to 15 lbs.
Ability to communicate effectively in person, by phone, and through virtual meeting platforms.

Nice To Haves

Familiarity with WCAG accessibility guidelines.
Familiarity with AI tools and interest in using them to accelerate design workflows, including rapid prototyping, ideation, asset generation, and user research synthesis.
Experience with interaction design, including micro-animations, state design, and transitions.
Exposure to user research and usability testing methods.
Experience working with external development partners.
Understanding of e-commerce platforms.

Responsibilities

Own the product design experience across the Booking and Ordering websites, Parent Dashboard, and CADY.com, setting the design vision for new products and feature updates.
Lead product design initiatives with the VP of Brand Experience, establishing design language, component structure, and interaction models.
Translate concepts and constraints into wireframes, storyboards, user flows, and functional UI prototypes for responsive web experiences across mobile and desktop.
Use data-driven insights and user research to inform design decisions.
Monitor product design trends, techniques, and technologies and apply design best practices across CADY’s digital platforms.
Create high-fidelity designs and mockups that integrate copy, photography, product imagery, and promotional assets into polished digital layouts.
Organize and maintain Figma files with consistent naming conventions, structured layers, annotated specifications, and functionality documentation for developer handoff.
Conduct UAT testing and coordinate with external development partners to ensure designs are implemented with fidelity.
Own and maintain the CADY Design System, including its components, tokens, and documentation.
Create interactive prototypes for stakeholder review, user testing, and developer handoff.
Set up and manage user testing projects on platforms such as Maze and design studies that generate actionable insights.
Incorporate feedback from user testing and the customer service team to improve the experience.
Collaborate with marketing strategy, e-commerce, brand, and creative teams to define and implement product direction, visuals, and experiences across CADY digital platforms.
Present design decisions and milestone deliverables to peers and executives, clearly explaining the design rationale.
Balance strategic business goals with customer feedback, identify tensions, and propose solutions that address both.
Adapt to seasonal production demands and work within development and time constraints.
Assist with scoping, manage tasks via Monday.com, and deliver on established timelines.
Collaborate daily with Senior Designers, the Lead Content Writer, the Sr. Creative Services Project Manager, and the Director of Ecommerce and Product Merchandising.