Lead Product Designer

CCC Intelligent Solutions•Chicago, IL

1d•$119,031 - $150,000

About The Position

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the insurance economy, focused on creating intelligent experiences for various stakeholders. The company utilizes innovative AI solutions to simplify and enhance the claims and repair journey. This role is designed for a designer who excels in complex, regulated, and data-intensive environments like fintech, healthtech, insurtech, or enterprise SaaS. The ideal candidate will operate confidently in ambiguity, take initiative, deliver measurable business impact, and embrace AI as a collaborator to accelerate various stages of the design process while maintaining coherence across a sophisticated ecosystem.

Requirements

7+ years designing in complex or regulated domains (fintech, healthtech, insurtech, enterprise SaaS, etc.).
Proven ability to design thoughtful, end-to-end workflows that solve complex problems.
Strong grounding in user-centered design and systems thinking.
Comfortable engaging directly with users and customers to uncover insights and iterate quickly.
Ability to align stakeholders and drive meaningful outcomes.
Proficiency with modern design tools and demonstrated use of AI to amplify your workflow — accelerating discovery, prototyping, and insight generation.
Strong communication and storytelling skills.
Educational background in design, psychology, applied anthropology, sociology, innovation, or equivalent relevant experience.
Case studies demonstrating your thought process and measurable outcomes across multiple projects.
A portfolio or website link (password if needed) must be included in your resume to be considered.

Responsibilities

Own end-to-end experiences within a business vertical or product portfolio, partnering with product, engineering, research, and data to turn ambiguity into scalable, high-impact solutions.
Design and evolve complex workflows that serve diverse user personas while considering ecosystem-level impact.
Partner cross-functionally to define the right problems, identify opportunity areas, and deliver scalable solutions.
Leverage AI-enabled tools to accelerate ideation and testing.
Facilitate workshops and working sessions that surface insights and move teams toward clear outcomes.
Present and advocate for design decisions to cross-functional partners and executive leadership.