Lead Pre-Services Representative (Remote)

Adventist Health • Roseville, CA

2d • Remote

About The Position

Coordinates with the department's supervisor to assist with patient registration, employee scheduling and department clerical and administration functions. Assists with oversight, hiring and training/coaching of the department's staff. Provides guidance to staff within the latitude of established work area and policies. Works on assignments that are considerably difficult requiring judgment in resolving issues or in making recommendations. Works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.

Requirements

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Five years' relevant experience: Preferred

Responsibilities

• Coordinates and participates in department's service activities including greeting, interviewing, registering, admitting and discharging patients.
• Completes general office support duties including ordering supplies, answering questions and taking phone calls. Reports any problems or issues with other departments to department supervisor daily to resolve any registration issues.
• Troubleshoots incorrect accounts daily if needed by working directly with other departments. Orders tests accurately for laboratory and diagnostic imaging tests/exams.
• Completes Medicare Secondary Payer (MSP) report corrections.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree