The Lead Physician Navigator assists in training and managing the business development team, including Clinical Navigators, Physician Navigators, and others as directed. The role provides marketing support to business development team members at hospitals and clinics, cultivates referral relationships, manages an assigned territory, and makes sales contacts. It also analyzes referral and admission data for the territory and works collaboratively with admissions, nursing, and other internal and external staff to facilitate referral conversion. The Lead Physician Navigator provides feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction. The position develops and maintains relationships with stakeholders, including prospective patients, families, physicians, nurses, discharge planners, case managers, and payer representatives. The position is directed by the Director of Strategy and Integration.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed