Lead Physician Navigator - FT Days | Ocoee Rehab

PAM Health Rehabilitation Hospital of Ocoee•Ocoee, FL

About The Position

The Lead Physician Navigator assists in training and managing the business development team, including Clinical Navigators, Physician Navigators, and others as directed. The role provides marketing support to business development team members at hospitals and clinics, cultivates referral relationships, manages an assigned territory, and makes sales contacts. It also analyzes referral and admission data for the territory and works collaboratively with admissions, nursing, and other internal and external staff to facilitate referral conversion. The Lead Physician Navigator provides feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction. The position develops and maintains relationships with stakeholders, including prospective patients, families, physicians, nurses, discharge planners, case managers, and payer representatives. The position is directed by the Director of Strategy and Integration.

Requirements

  • A license in nursing, therapy, or social work, or significant healthcare marketing experience.
  • At least seven years of experience in healthcare marketing.

Nice To Haves

  • Prior marketing experience.
  • Prior rehabilitation or LTACH experience.

Responsibilities

  • Assist with training and management of the business development team, including Clinical Navigators, Physician Navigators, and other designated individuals.
  • Provide marketing support to navigators and other business development staff for sales presentations at hospitals and clinics.
  • Cultivate referral relationships, manage an assigned territory, and make sales contacts.
  • Analyze referral and admission data from the assigned territory.
  • Collaborate with business development, admissions, nursing, and other internal and external staff to facilitate referral conversion.
  • Provide feedback and recommendations for program development and quality improvement concerning customer service, referral and admission processes, and patient and referral-source satisfaction.
  • Develop and maintain relationships with prospective patients, family members, physicians, nurses, discharge planners, case managers, and payer representatives.

Benefits

  • Medical benefits, including EPO/HDHP/HSA options, prescription coverage, Rx ’n Go, and Teladoc.
  • Dental and vision benefits.
  • Employee Assistance Program, including counseling, legal, and financial services.
  • Flexible spending and health savings accounts.
  • Life and disability insurance.
  • Continuing education and tuition assistance.
  • Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
  • Auto, home, cell phone, and gym membership discounts.
  • Personal travel discounts.
  • Employee bonus referral program.
  • 401(k) plans with discretionary employer match.
  • Generous paid benefit time.
  • Professional growth opportunities through the Education Advancement Program.
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