About The Position

ConvenientMD is seeking an experienced Physician Associate/Assistant to serve as a Lead Provider in an urgent care clinic. The role provides patient-centered care and serves as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The Lead Provider works collaboratively with providers and other healthcare practitioners to deliver timely, efficient, high-quality care and coordinate patient dispositions, including transfers. The position includes assessing patients, performing examinations, reviewing medical histories, ordering or administering diagnostic tests and interpreting results, and providing therapeutic procedures such as injections, immunizations, suturing, and wound and infection management. The Lead Provider also educates and counsels patients, completes accurate electronic medical records, maintains a safe and clean environment, follows infection-control protocols, and complies with applicable legal and professional requirements. The role provides clinic leadership, particularly when the Practice Manager is not in the clinic, and supports ongoing education and professional development through mentorship and precepting.

Requirements

  • Master's degree and certification by a Physician Assistant (PA) certifying body.
  • Maintain a DEA license with no restrictions.
  • Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
  • Collaborative team-player skills.
  • Proactive, confident written and verbal communication, including raising concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach that demonstrates kindness and understanding.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
  • Knowledge of customer and personal service principles and processes, including assessing needs, meeting quality standards, and evaluating customer satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA and OSHA requirements and state rules pertinent to medical practices.
  • Knowledge of relevant drugs, their composition and properties, and the chemical processes and transformations they undergo.
  • Knowledge of non-pharmaceutical patient-care aids, their uses, and their relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting.

Responsibilities

  • Conduct health assessments and physical examinations, review patient histories, and address short- and long-term patient needs.
  • Interview patients; perform examinations; and obtain, update, and review medical histories.
  • Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret the results.
  • Administer injections and immunizations; suture; and manage wounds and infections.
  • Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
  • Prepare clear, complete, accurate, and legible medical records; type, edit, and electronically sign notes, reports, and records in the EMR according to company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Follow infection-control policies and protocols to protect patients and employees.
  • Comply with legal and professional requirements, keep informed about legislation, enforce applicable requirements, and advise management on needed actions.
  • Collaborate proactively with providers and healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Mentor and support new-graduate providers and other clinic staff.
  • Serve as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities.
  • Maintain professional and technical knowledge through workshops, professional publications, networks, and professional societies.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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