Lead Physician Associate/Assistant (PA)- Urgent Care

ConvenientMD•Ludlow, MA
•$68 - $85

About The Position

ConvenientMD is seeking an experienced, compassionate Physician Associate/Assistant to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and acts as a clinical leader for clinic staff, mentoring new-graduate providers and supporting allied healthcare professionals. The role involves assessing and treating patients, coordinating care and dispositions, maintaining accurate medical records, and contributing to a safe, compliant clinical environment. Lead Providers also serve as preceptors and continue developing their professional and technical knowledge.

Requirements

  • Master’s degree and certification by a Physician Assistant (PA) certifying body.
  • Maintain a DEA license with no restrictions.
  • Current BLS certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and ability to mentor provider and non-provider clinic staff.
  • Ability to collaborate as a team player.
  • Proactive and confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach and ability to contribute to a sense of belonging.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
  • Knowledge of customer and personal service principles and processes, including assessing needs, meeting service quality standards, and evaluating customer satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules relevant to medical practices.
  • Knowledge of relevant drugs, their chemical composition and properties, and the processes and transformations they undergo.
  • Knowledge of non-pharmaceutical patient care aids, their uses, and relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

  • Conduct health assessments and physical examinations, and obtain, update, and review patients’ medical histories.
  • Administer or order diagnostic tests, such as x-rays, electrocardiograms, and laboratory studies, and interpret results.
  • Perform therapeutic procedures, including injections, immunizations, suturing, and wound and infection management.
  • Educate and counsel patients about their health, therapeutic regimens, growth and development, family planning, and wellness.
  • Prepare, edit, and electronically sign complete, accurate, and legible patient records using the EMR and in accordance with company policies.
  • Maintain a safe and clean work environment in compliance with company and state procedures, rules, and regulations.
  • Follow infection-control policies and protocols to protect patients and employees.
  • Comply with legal and professional requirements, monitor relevant legislation, and advise management on actions needed to maintain compliance.
  • Collaborate with providers and other healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers when appropriate.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Support and mentor new-graduate providers and other clinic staff.
  • Precept new provider staff by providing information, educational opportunities, and experiential growth opportunities.
  • Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Access to employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Productivity-based incentive program for urgent care providers, tied to visits per shift and aligned with quality standards.
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