About The Position

ConvenientMD is seeking a compassionate and experienced Physician Associate/Assistant to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and acts as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The role involves assessing and treating patients, maintaining accurate medical records, following safety and compliance requirements, collaborating on coordinated patient care and dispositions, and supporting ongoing education and professional development.

Requirements

  • Master’s degree and certification by a Physician Assistant (PA) certifying body.
  • Maintain a DEA license with no restrictions.
  • Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
  • Collaborative team-player skills.
  • Proactive, confident written and verbal communication, including raising concerns as they arise and communicating directly and professionally with colleagues and patients.
  • Compassionate, authentic, patient-focused approach that supports patients with kindness and understanding and contributes to a sense of belonging.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
  • Knowledge of customer and personal service principles and processes, including needs assessment, service quality standards, and customer satisfaction evaluation.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules and regulations relevant to medical practices.
  • Knowledge of relevant drugs, their chemical composition, structure, properties, and chemical processes and transformations.
  • Knowledge of non-pharmaceutical patient care aids, their uses, and their relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

  • Conduct health assessments and physical examinations, and review, obtain, update, and study patients’ medical histories.
  • Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret results.
  • Administer injections and immunizations; suture; and manage wounds and infections.
  • Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
  • Prepare clear, complete, accurate, and legible medical records; type, edit, and electronically sign office notes, reports, and records using the EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Follow infection-control policies and protocols to protect patients and employees.
  • Comply with legal and professional requirements, stay informed about legislation, enforce applicable requirements, and advise management about needed actions.
  • Collaborate proactively with providers and healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Mentor and support new-graduate providers and other clinic staff.
  • Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.
  • Precept new provider staff by providing information, educational opportunities, and experiential growth opportunities.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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