About The Position

ConvenientMD is seeking an experienced, compassionate Physician Associate/Assistant (PA) to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and acts as a clinical leader for clinic staff, including mentoring and supporting new-graduate providers and allied healthcare professionals. The role involves assessing and treating patients, documenting care, maintaining compliance and a safe clinical environment, collaborating on timely patient dispositions, and supporting staff education and professional development.

Requirements

  • Master's degree.
  • Certification by a Physician Assistant (PA) certifying body.
  • Maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
  • Collaborative approach and ability to contribute to a strong team dynamic.
  • Proactive, confident written and verbal communication, including raising concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
  • Knowledge of customer and personal service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
  • Knowledge of relevant drugs, their chemical composition and properties, and the chemical processes and transformations they undergo.
  • Knowledge of non-pharmaceutical patient care aids, their uses, and their relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting.

Responsibilities

  • Conduct health assessments and physical examinations, and review patient medical histories to address short- and long-term needs.
  • Interview patients, perform physical examinations, and obtain, update, and study medical histories.
  • Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret results.
  • Perform therapeutic procedures, including administering injections and immunizations, suturing, and managing wounds and infections.
  • Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
  • Prepare clear, complete, accurate, and legible medical records for each patient.
  • Type, edit, and electronically sign office notes, reports, and records using the EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Follow infection-control policies and protocols to protect patients and employees.
  • Comply with legal and professional requirements, monitor legislation, enforce applicable requirements, and advise management on needed actions.
  • Collaborate with providers and other healthcare practitioners to treat patients and plan coordinated, efficient dispositions, including transfers, in a timely manner.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Mentor new-graduate providers and other clinic staff, and serve as a preceptor for new provider staff.
  • Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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