Lead Pharmacy Technician

UPMC•Mechanicsburg, PA

16d

About The Position

UPMC West Shore is seeking a full-time Lead Pharmacy Technician to support pharmacists in preparing, dispensing, and delivering medications for patients of all ages. The role includes rotating daylight and evening shifts and providing guidance and mentorship to pharmacy technicians to support daily operations and patient care. Applicants will be placed in an appropriate job title and salary based on their individual experience and education. The Lead Pharmacy Technician provides direction for designated technical pharmacy activities, coordinates daily work, develops workflow guidelines, and helps train other technicians. The position also supports medication inventory and distribution, investigational drugs, controlled-substance accountability, documentation, regulatory compliance, and departmental quality improvement. The description notes that the listed duties are not exhaustive.

Requirements

High school diploma or equivalent, or completion of an accredited pharmacy technician program.
Five years of experience as a Pharmacy Technician or Pharmacy Operation Specialist.
Demonstrated leadership skills in the current position.
Demonstrated competency in all detailed aspects of the Lead Pharmacy Technician's designated area, including creating and evaluating policies, procedures, and training materials for operational workflow and actively training fellow staff in the area of expertise.
Pharmacy Technician Certification required.
PA State Board of Pharmacy registration required for Pennsylvania locations; registration requirements depend on the state where the technician works.
For sterile compounding in New York facilities, pharmacy technicians must be certified by a nationally accredited pharmacy technician certification program (CPhT) and registered with the New York State Board of Pharmacy.
Act 34 clearance.

Responsibilities

Assist with filling medication orders through accurate labeling, counting, stocking, and initialing and dating products as required.
Participate in medication distribution, including medication cassettes, emergency medication carts, and controlled-substance delivery in accordance with department policy and applicable laws.
Assist with procurement, accountability, storage, preparation, and distribution of investigational and study drugs.
Create and lead departmental quality-improvement activities, evaluating pharmaceutical care through operational and patient-care indicators.
Provide direction for designated technical aspects of medication preparation in the pharmacy department.
Coordinate daily activities and work assignments, and develop workflow guidelines and tools to maximize productivity in the designated area.
Assist with training pharmacy technicians and assessing their ability to work in the designated area.
Ensure medications are safely and securely stored in accordance with applicable Department of Health, Joint Commission, and State Board of Pharmacy regulations.
Comply with applicable federal and state laws, including HIPAA, OSHA regulations, and PBM contracting requirements such as FWA and CMS.
Maintain required documentation, including eyewash, refrigerator, and perpetual inventory logs; maintain patient information and records; and maintain the pharmacy computer system and related data, files, and records.
Finalize sales using a cash register and follow cash-handling procedures.
Procure and maintain adequate inventory in applicable areas, including medication stock rooms, automated medication carousels, and automated dispensing machines.
Maintain and audit accurate controlled-substance records and ensure controlled substances are stored and dispensed in compliance with applicable regulations.
Demonstrate competency in designated high-skill activities, which may include sterile products or IV admixtures, controlled substances, robot operation, packaging operations, and operating room activities.
Prepare reports as required to support pharmacy activities.
Provide service to patients, staff, and visitors while maintaining a positive, professional image.
Provide respectful and effective feedback to the department and associates, supporting service excellence and a positive patient experience.
Share technical knowledge, coordinate activities, support initiatives, and foster collaboration among associates in the designated area.
Develop workflow guidelines, policies, procedures, and tools to maximize productivity, standardize practice, and maintain regulatory readiness; oversee and instruct associates on daily activities.
Inspect the designated area regularly to ensure it is clean and well-maintained.
Complete departmental documentation and billing accurately by the end of each scheduled shift, in accordance with department procedures.