Lead Partnership Operations

The Washington Post•Washington, DC

2d•$91,800 - $153,000•Onsite

About The Position

Serves as the operational leader responsible for transforming partnership strategies and commercial agreements into scalable, repeatable, and successful business implementations. Enables The Washington Post's growth by establishing the operating models, governance, and implementation discipline required to launch and sustain strategic platform partnerships, AI licensing initiatives, subscriptions, content distribution agreements, and emerging business opportunities. Bridges commercial strategy, technical implementation, and operational execution by aligning cross-functional teams around shared priorities, clear accountability, and successful delivery. Creates scalable partnership operations that improve speed to market, reduce execution risk, and support sustainable revenue growth across the Partnerships portfolio. Advances The Washington Post's transformation by designing operational capabilities that enable new partnership models in an evolving media, technology, and AI landscape.

Requirements

Bachelor's degree in Business, Information Systems, Operations, Engineering, Computer Science, Project Management, or a related field; equivalent experience may be considered.
5+ years of experience in business operations, partnership operations, technical program management, implementation management, product operations, consulting, or a related strategic operations function.
Demonstrated success leading complex cross-functional implementation initiatives from planning through launch while managing competing priorities, dependencies, and organizational stakeholders.
Strong ability to translate commercial business objectives into operational requirements, technical implementation plans, governance models, and scalable execution frameworks.
Experience working closely with Product and Engineering organizations and the ability to communicate effectively between technical and business stakeholders.
Demonstrated expertise designing operational processes, governance frameworks, implementation playbooks, workflow documentation, and scalable business systems.
Strong systems-thinking and problem-solving skills with the ability to identify implementation risks, operational dependencies, and opportunities for continuous improvement.
Excellent project management, stakeholder management, communication, and organizational skills with the ability to influence outcomes without direct authority.
High degree of ownership, adaptability, sound judgment, and intellectual curiosity with the ability to thrive in a fast-moving, evolving business environment.

Nice To Haves

Experience supporting technical integrations, digital platforms, SaaS products, content distribution, subscriptions, advertising technology, media technology, or related digital ecosystems is preferred.
Experience working with AI licensing, platform partnerships, digital publishing technologies, APIs, or emerging technology partnerships is preferred.
Familiarity with Agile methodologies and project management platforms such as Jira, Asana, Smartsheet, or similar collaboration tools is preferred.
Experience creating executive presentations, implementation dashboards, governance reporting, and launch-readiness documentation is preferred.

Responsibilities

Lead operational planning for strategic partnership launches by establishing implementation roadmaps, governance structures, milestones, dependencies, and accountability frameworks that enable successful execution across the partnership portfolio.
Translate commercial partnership objectives into scalable operational and technical implementation plans that align business goals with execution requirements and accelerate time to market.
Drive cross-functional implementation efforts across Product, Engineering, Legal, Finance, Marketing, Audience, Data & Analytics, Advertising Operations, and other business teams to deliver successful partner launches and operational readiness.
Lead technical discovery activities that identify integration requirements, content delivery workflows, data dependencies, platform access needs, operational constraints, and implementation risks, ensuring informed planning and successful delivery.
Evaluate operational and technical approaches for new partnership opportunities—including AI licensing, content distribution, subscriptions, podcasting, video, and emerging revenue models—to ensure solutions support long-term commercial objectives.
Establish implementation governance processes that proactively identify risks, manage dependencies, coordinate decision-making, and improve visibility across concurrent partnership initiatives.
Design scalable operating models, implementation playbooks, launch templates, documentation standards, and workflow processes that improve execution consistency and reduce operational complexity across future partnership launches.
Optimize partnership operations by identifying process bottlenecks, ownership gaps, technical constraints, and recurring execution challenges, implementing improvements that increase organizational efficiency and delivery quality.
Develop executive-ready implementation dashboards, status reporting, and governance communications that provide leadership with timely visibility into launch progress, risks, priorities, and strategic decisions.
Champion continuous operational improvement by evaluating emerging technologies, automation opportunities, and best practices that strengthen partnership implementation capabilities and support sustainable business growth.