Lead Paramedic Basic

Global Medical Response•Billings, MT

About The Position

The Lead Paramedic provides emergency medical care and patient transportation while serving as a frontline leader for paramedic and EMT personnel. The role coordinates daily field operations, provides clinical guidance and mentorship, supports staff training, and ensures compliance with medical protocols, safety standards, and organizational policies. The position combines direct patient care with operational leadership to promote teamwork, high-quality patient care, and efficient emergency medical service delivery.

Requirements

Minimum 2 years of Paramedic experience.
High school diploma or equivalent (GED).
State Paramedic Certification.
State Driver’s License with a driving record that complies with GMR’s Safety & Driving policy.
BLS, ACLS, PALS/PEPP, and BTLS/PHTLS certifications.
Strong leadership and decision-making skills.
Strong listening and comprehension skills.
Ability to adapt to quickly evolving situations.
Effective oral and written communication skills.

Nice To Haves

Some leadership experience.
Some advanced education.

Responsibilities

Perform the daily functions of a Paramedic Basic and remain available to assist field personnel.
Monitor, communicate with, and support field staff in their tasks and objectives.
Assess each call situation, determine the appropriate course of action, and make or approve unit medical decisions.
Serve as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
Collaborate with allied health and public safety personnel to support customer service and patient care.
Monitor system status and work with the communications center to pre-assign, reassign, or divert crews to support operational efficiency.
Ensure in-service units are serviceable and oversee timely deployment of field staff.
Monitor cleanliness at buildings, units, and operations sites.
Maintain complete records of issued equipment and ensure its return at the end of employee shifts.
Assist road crews and supervisory staff with Patient Care Report (PCR) transmission.
Ensure staff adhere to GMR protocols and resolve or escalate issues to appropriate personnel.
Promptly report and escalate workplace injuries, vehicle incidents, and property or equipment damage.
Comply with company policies and local, state, and federal employment laws while providing care according to clinical protocols and safety requirements.
Perform other duties as assigned.