Lead Paramedic Basic

Global Medical Response•Billings, MT

About The Position

The Lead Paramedic provides emergency medical care and patient transportation while serving as a frontline leader for paramedic and EMT personnel. The role coordinates daily field operations, provides clinical guidance and mentorship, supports staff training, and ensures compliance with medical protocols, safety standards, and organizational policies. The position maintains direct patient-care responsibilities while providing operational leadership, promoting teamwork, and supporting high-quality care and efficient emergency medical service delivery.

Requirements

At least 2 years of Paramedic experience.
High school diploma or equivalent (GED).
State Paramedic Certification.
State driver’s license and driving record compliant with GMR’s Safety & Driving policy; proof is required if conditional employment is made.
BLS, ACLS, PALS/PEPP, and BTLS/PHTLS certifications.
Strong leadership and decision-making skills.
Strong listening and comprehension skills.
Ability to adapt to quickly evolving situations.
Effective oral and written communication skills.

Nice To Haves

Leadership experience.
Some advanced education.

Responsibilities

Perform the daily functions of a Paramedic Basic and be available to assist field personnel.
Monitor, communicate with, and support field staff in their work and objectives.
Assess call situations and determine the appropriate course of action; make or approve unit medical decisions.
Act as a liaison among field staff, management, communications centers, healthcare facilities, and patient families.
Collaborate with allied health and public safety personnel to support customer service and patient care.
Monitor system status and coordinate with the communications center to pre-assign, reassign, or divert crews for operational efficiency.
Ensure in-service units are serviceable and oversee timely deployment of field staff.
Monitor the cleanliness of buildings, units, and operations sites.
Maintain complete records of issued equipment and ensure its return at the end of employee shifts.
Assist road crews and supervisory staff with Patient Care Report (PCR) transmission.
Ensure staff follow GMR protocols and resolve or escalate issues to appropriate personnel.
Promptly report and escalate workplace injuries, vehicle incidents, and damage to property or equipment.
Comply with company policies and applicable employment laws while providing care according to clinical protocols and safety requirements.
Perform other duties as assigned.