This role supports associate engagement by providing learning opportunities, building relationships, offering cross-training, and encouraging teamwork. The Lead, Operations ensures work assigned by management is completed, prioritizes assignments using policies, data, and resources, and collaborates with various stakeholders. They create and monitor work plans, recommend staffing levels, and adjust staffing and priorities throughout the shift to meet deadlines. This role helps resolve day-to-day operational challenges by communicating with the salaried manager, monitors and ensures One Best Way standards are implemented, and drives improvement through Walmart Performance System practices. The Lead, Operations owns the daily management system process for their assigned area, tracking and trending key performance indicators, identifying gaps, and assigning countermeasures. They serve as a subject matter expert, identify necessary resources, and support teams by sharing information, coordinating assignments, and providing feedback. This role requires the ability to execute all roles within the department with flexibility. They develop, communicate, and implement processes to meet business needs, demonstrating, promoting, and supporting compliance with company policies and ethical standards. The role emphasizes respecting individuals by embracing differences, creating an inclusive workplace, and helping attract talent. It also involves strengthening the team through development and mentorship, recognizing contributions, and acting with integrity by maintaining high ethical standards and modeling Walmart values. The position focuses on serving customers by delivering results, making decisions based on reliable information, and balancing priorities. Striving for excellence involves displaying curiosity, taking calculated risks, and driving continuous improvement.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed