Lead Office Assistant-Premier OB/GYN

Luminis Health • Bowie, MD

6d • $19 - $24 • Onsite

About The Position

Provides leadership to office assistants by scheduling work, providing training to staff (including orientation and cross-training), assisting leadership with feedback for staff performance evaluations, providing counseling to staff and recommending appropriate disciplinary action, and reviewing the work of staff. Greets and accurately registers patients into the practice management system, performs EPIC scanning and abstracting duties, obtains and scans patient records from various offices and hospitals, faxes pathology reports and Op notes to referring and primary care physicians, answers and screens office calls, makes patient appointments, takes messages, redirects calls, schedules patients for outside studies, communicates with insurance companies for referrals and coverage verification, handles end-of-day duties (deposits, securing money, bank bags, Patient Survey IPAD, and securing patient files/information), and coordinates office equipment maintenance.

Requirements

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• Two years of clerical experience in a medical office setting.

Responsibilities

• Provides leadership to office assistants by scheduling work.
• Provides training to staff, including orientation of new staff, and cross training of staff.
• Assists leadership with feedback for staff performance evaluations.
• Provides counseling to staff and recommends appropriate disciplinary action to leadership.
• Reviews the work of staff.
• Greets and accurately registers patients into the practice management system.
• Performs EPIC scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Scans information into patient charts.
• Faxes pathology reports and Op notes to referring and primary care physicians accordingly.
• Faxes patient records to specialists’ offices as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Schedules patient appointments to other specialists.
• Schedules patients for outside studies for vascular and other studies as needed.
• Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Handles end of day/close duties (deposits, secures money, bank bags, Patient Survey IPAD, and secures patient files/information).
• Coordinates office equipment maintenance.

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED