Lead Office Assistant

State of North Carolina•Winston-Salem, NC
•Onsite

About The Position

The Administrative Specialist I (Lead Office Assistant) works in the Winston-Salem Unit office and provides administrative support to managerial, supervisory, professional, and paraprofessional staff in the unit and its sub-offices. The role supports the unit manager, assistant unit manager, and counselors in charge; supervises clerical staff; and provides general oversight of office operations. It also handles personnel records, monthly reports, staff training, office supplies and equipment, workspace-related property and agreements, mail distribution, and oversight of bill processing in collaboration with other support staff.

Requirements

  • High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.

Nice To Haves

  • Knowledge of or experience working with a team.
  • Demonstrated experience performing routine office support functions.
  • Demonstrated experience working with the public.

Responsibilities

  • Support the unit manager, assistant unit manager, and two counselors in charge.
  • Supervise clerical staff within the unit and provide general oversight of office operations.
  • Perform clerical duties, including maintaining and processing personnel records.
  • Compile and process monthly reports.
  • Train new staff.
  • Maintain office equipment and order equipment and general work supplies.
  • Maintain and manage property, contracts, and agreements related to workspace, as well as mail distribution.
  • Provide general oversight of bill processing for unit caseloads in collaboration with other support staff.

Benefits

  • Health insurance options.
  • Standard and supplemental retirement plans.
  • NCFlex program benefits.
  • Paid vacation leave.
  • Paid sick leave.
  • Paid community service leave.
  • Paid parental leave for eligible employees.
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