Lead Nurse Practitioner (NP) - Urgent Care

ConvenientMD • Plainville, MA

3d

About The Position

ConvenientMD is seeking a compassionate, experienced Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and serves as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The role includes patient assessment and treatment, documentation and compliance, collaboration on coordinated patient dispositions, and ongoing education and mentorship.

Requirements

• Master's degree and certification by a Nurse Practitioner certifying body.
• Unrestricted DEA license that must be maintained.
• Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability and willingness to mentor provider and non-provider clinic staff.
• Strong teamwork and collaboration skills.
• Proactive, confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
• Compassionate, authentic, patient-focused approach.
• Proficiency with Microsoft Office Suite or related software and clinical management systems such as EMR.
• Knowledge of customer and personal service principles, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
• Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
• Knowledge of relevant drugs, their composition and properties, and the chemical processes and transformations they undergo.
• Knowledge of non-pharmaceutical patient-care aids and their uses and relevance to patient care.
• Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

• Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

• Conduct health assessments and physical examinations, interview patients, and obtain, update, and review medical histories.
• Order or administer diagnostic tests, including X-rays, electrocardiograms, and laboratory studies, and interpret results.
• Perform therapeutic procedures, including injections, immunizations, suturing, and management of wounds and infections.
• Educate and counsel patients about health, therapeutic regimens, growth and development, family planning, and wellness.
• Prepare accurate, complete, and legible medical records; type, edit, and electronically sign notes, reports, and records in the EMR according to company policies.
• Maintain a safe and clean working environment and follow infection-control policies and applicable company, state, legal, and professional requirements.
• Collaborate with providers and other healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
• Act as a clinical leader, particularly when the Practice Manager is not in the clinic.
• Mentor new-graduate providers and other clinic staff, and act as a preceptor for new provider staff.
• Maintain professional and technical knowledge through educational workshops, professional publications, networks, and professional societies.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Productivity-based incentive program for urgent care providers, tied to visits per shift and aligned with quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior