Lead Nurse Practitioner (NP) - Urgent Care

ConvenientMD • Falmouth, MA

1d • $68 - $85

About The Position

ConvenientMD is seeking a compassionate, experienced Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and acts as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The position works collaboratively with other providers and healthcare practitioners to coordinate patient treatment and dispositions, including transfers.

The role includes conducting health assessments and physical examinations, reviewing patient histories, ordering or administering diagnostic tests and interpreting results, and performing therapeutic procedures such as injections, immunizations, suturing, and wound and infection management. The Lead Provider educates and counsels patients about treatment, growth and development, family planning, and wellness.

The role also requires maintaining accurate electronic medical records, following workplace safety and infection-control procedures, and complying with applicable legal and professional requirements. The Lead Provider supports clinic operations, particularly when the Practice Manager is not in the clinic, and maintains professional knowledge through continuing education and professional engagement.

Requirements

• Master's degree and certification by a Nurse Practitioner certifying body.
• Maintain a DEA license with no restrictions.
• Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Strong leadership skills and ability to mentor provider and non-provider clinic staff.
• Ability to collaborate effectively as part of a team.
• Proactive, confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
• Compassionate, authentic, patient-focused approach that supports patients with kindness and understanding.
• Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
• Knowledge of customer and personal service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
• Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
• Knowledge of relevant drugs, their chemical composition, structure, properties, and the chemical processes and transformations they undergo.
• Knowledge of non-pharmaceutical patient-care aids, their applicable uses, and relevance to patient care.
• Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

• Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

• Conduct health assessments and physical examinations, and review patient medical histories to address short- and long-term needs.
• Interview patients and obtain, update, and study medical histories.
• Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret test results.
• Administer injections and immunizations, suture, and manage wounds and infections.
• Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
• Prepare clear, complete, accurate, and legible medical records for each patient; type, edit, and electronically sign notes, reports, and records using the EMR in accordance with company policies.
• Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
• Follow infection-control policies and protocols to protect patients and employees.
• Comply with legal and professional requirements and advise management on needed actions.
• Collaborate with clinic providers and healthcare practitioners to treat patients and plan coordinated dispositions, including transfers, in a timely manner.
• Act as a clinic leader, especially when the Practice Manager is not in the clinic.
• Support and mentor new-graduate providers and other clinic staff.
• Serve as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities.
• Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Productivity-based incentive program for urgent care providers, tied to visits per shift and aligned with quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior