Lead Nurse Practitioner (NP) - Urgent Care

ConvenientMD•Falmouth, MA

About The Position

ConvenientMD is seeking an experienced, compassionate Nurse Practitioner to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and acts as a clinical leader for clinic staff, mentoring new-graduate providers and supporting allied healthcare professionals. The role includes assessing and treating patients, documenting care, maintaining compliance and safety, collaborating with the care team, and supporting staff development. Lead Providers may act as clinic leader when the Practice Manager is not in the clinic.

Requirements

  • Master’s degree and certification by a Nurse Practitioner certifying body.
  • Must have and maintain an unrestricted DEA license.
  • Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
  • Ability to collaborate effectively as part of a team.
  • Proactive, confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach that supports patients with kindness and understanding.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems such as EMR.
  • Knowledge of customer and personal service principles, including assessing customer needs, meeting service quality standards, and evaluating satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules for medical practices.
  • Knowledge of relevant drugs, their chemical composition and properties, and the processes and transformations they undergo.
  • Knowledge of non-pharmaceutical patient care aids, their uses, and their relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting.

Responsibilities

  • Conduct health assessments and physical examinations, review medical histories, and address patients’ short- and long-term health needs.
  • Interview patients; obtain, update, and evaluate medical histories; and identify abnormal conditions.
  • Administer or order diagnostic tests, including X-rays, electrocardiograms, and laboratory studies, and interpret results.
  • Perform therapeutic procedures, including injections, immunizations, suturing, and wound and infection management.
  • Educate and counsel patients about health, treatment regimens, growth and development, family planning, and wellness.
  • Prepare accurate, complete, and legible medical records; type, edit, and electronically sign notes, reports, and records in the EMR.
  • Maintain a safe and clean work environment and follow infection-control policies and applicable company and state rules and regulations.
  • Comply with legal and professional requirements, monitor relevant legislation, and advise management on needed actions.
  • Collaborate with providers and other healthcare practitioners to treat patients and coordinate timely, thoughtful dispositions, including transfers.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Mentor and support new-graduate providers and other clinic staff, and act as a preceptor for new provider staff.
  • Maintain professional and technical knowledge through educational workshops, professional publications, networking, and participation in professional societies.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Productivity-based incentive program for urgent care providers, tied to visits per shift and aligned with quality standards.
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